Microsoft Launches Copilot Health in the US

Microsoft is previewing a new Copilot Health assistant in the US designed to deliver personalized health insights to users over 18. The new assistant is available via a waitlist, and all data is kept separate from the consumer version of Microsoft’s Copilot assistant, with additional security safeguards to protect that sensitive information.

“Copilot Health brings together your health records, wearable data, and health history into one place, then applies intelligence to turn them into a coherent story,” Microsoft said today. The company also emphasized that Copilot Health doesn’t replace your doctor, and it’s “not intended to diagnose, treat, or prevent diseases or other conditions and is not a substitute for professional medical advice.”

While Microsoft’s consumer Copilot assistant already responds to “over 50 million consumer health questions a day,” the company developed Copilot Health in collaboration with organizations like the nonprofit AARP and the National Health Council. A team of over 230 physicians from more than 24 countries also supported Microsoft’s internal clinical team.

Copilot Health will allow US users over 18 to import all their personal data and get personalized health recommendations. All data sent to the healthcare assistant is encrypted at rest and in transit, and Copilot Health also obtained an ISO/IEC 42001 certification, an international standard ensuring the responsible and ethical use of AI systems.

In addition to responding to health-related questions with clear links to sources, Copilot Health also provides “expert‑written answer cards” from Harvard Health. Copilot Health can also connect users to health specialists, and Microsoft emphasized that it “made it easier to find a doctor that accepts your insurance.”

You may remember that OpenAI launched a similar ChatGPT Health experience for ChatGPT paid users in select markets in January. Just like Microsoft, OpenAI is putting all health data in a separate and secure silo, and the company isn’t using conversations to train its AI models.

Both companies are being careful with the rollout of their health assistants, and for good reason. The waitlist for Copilot Health is available on the announcement post, and Microsoft said today that it’s already planning to add support for more languages and additional markets.