Well, it looks like Microsoft finally found a niche market for Copilot. It's for entertainment purposes only.
Let that sink in for a moment.
Three years after it launched Copilot and kicked off this AI era, after applying the term Copilot to over 100 products and services and after investing–or just spending–hundreds of billions of dollars on AI infrastructure in a manic bid to remain relevant, Microsoft is now claiming that Copilot, the center of its strategy for the future, is ... for entertainment purposes only?
Yes. But also no.
Too many reports to count have noted that the terms of service for Microsoft Copilot, which was last updated in October 2025, state that "Copilot is for entertainment purposes only." That's, well, entertaining. But I'm more taken aback by all the warnings in this document. There are so many.
Anyway, Microsoft says it's all a big mistake, or what we might call a hallucination, to use the AI term du jour.
"The 'entertainment purposes' phrasing is legacy language from when Copilot originally launched as a search companion in Bing," a Microsoft statement explains. "As the product has evolved, that language is no longer reflective of how Copilot is used today and will be altered with our next update."
So, that sort of explains things, though one wonders why no one inside or outside the company noticed this until now. After all, Copilot as a brand emerged just a month after that February 2023 launch, and Microsoft announced Microsoft 365 Copilot and Copilot for Windows 11 soon thereafter.
The problem, of course, is that Copilot is anything but entertaining. Yes, there's a goofy Gaming Copilot crammed into the Game Bar in Windows 11 now, but like most Copilot implementations, it doesn't seem to have resonated with anyone, nor does it seem to work particularly well. But the big push with Copilot, so to speak, has been on the paying side, with offerings like Microsoft 365 Copilot for businesses and Copilot in various Microsoft 365 consumer plans.
To date, Copilot has basically been an embarrassment for the software giant, with incredibly few paying customers and little in the way of product satisfaction. But Microsoft has seized victory from the jaws of worse defeats than this in the past. I'll remind everyone of a little disaster called Windows that flailed along for five years before turning into a sensation that defined personal computing for the next three decades. Anything is possible.
However, I see a bigger issue here. Microsoft's Copilot/AI efforts have always been chaotic, with little in the way of strategy, more of a "throw it on the wall and see what sticks" approach. This, combined with the sheer amount of AI that Microsoft regurgitates into the world every month (if not week) has helped undermine our collective trust of the company and its products and services. And not just AI: If the belated focus on quality in Windows 11 is any indication, and it is, then Microsoft has a lot...
With technology shaping our everyday lives, how could we not dig deeper?
Thurrott Premium delivers an honest and thorough perspective about the technologies we use and rely on everyday. Discover deeper content as a Premium member.