Apple Lets Apple Card Owners Skip April Payments

Posted on April 1, 2020 by Mehedi Hassan in Apple with 5 Comments

Apple is extending its offer to let Apple Card owners defer their payments for the month of April. The company introduced its Customer Assistance Program last month to help customers who are currently facing financial difficulties.

Apple’s Customer Assistance Program allowed Apple Card owners to skip their payments for the month of March. The Customer Assistance Program is now being extended to let Apple Card owners defer their payments for another month, reports Bloomberg.

Back in March, Apple said tens of thousands of customers had reportedly taken advantage of the new Customer Assistance Program within days of its availability. Apple is working with Goldman Sachs, the provider of the Apple Card, on the new Customer Assistance Program.

If you were one of the Apple Card customers who used the Customer Assistance Program last month, you will have to enroll into the program once again to be able to defer your payments for April. “We understand that the Covid-19 situation poses unique challenges for everyone and some customers may have difficulty making their monthly payments,” Apple said in an email to Apple Card owners. “If you previously enrolled in the Customer Assistance Program in March, you will need to enroll again.”

Apple Card owners can join the Customer Assistance Program via the Messages app on their iPhone.

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Comments (5)

5 responses to “Apple Lets Apple Card Owners Skip April Payments”

  1. lvthunder

    That's great. Too bad everyone in the banking industry isn't doing this. While I'm lucky enough not to need this service there are many that do.

  2. tonchek

    April 1st?

  3. wright_is

    Are they suspending interest or only the payment of the balance? The story is a little unclear on what exactly they are offering, but even if it is just deferring payment, whilst accumulating interest, it is a start. But you could end up with a huge bill, if this goes on for months on end, before people get back to work...

    • lvthunder

      In reply to wright_is:

      The message I got from Apple for when they did this for March was they weren't charging interest. I assume this extension is the same. Luckily my job is easily done at home so I'm still working full time so I didn't take them up on the offer.

    • lvthunder

      In reply to wright_is:

      Here is what they emailed to card holders.

      We understand that the rapidly evolving COVID-19 situation poses unique challenges for everyone, and some customers may have difficulty making their monthly payments. Apple Card is committed to helping you lead a healthier financial life.

      Should you need assistance, please click here to be connected to Apple Card Support via Messages and enroll in our Customer Assistance Program, which will allow you to skip your April payment without incurring interest charges. On May 1, your standard purchase APR will apply.

      Once your enrollment is complete, you'll receive a confirmation email. No further action is needed.

      If you have any questions, you can reach an Apple Card Specialist 24/7 by sending a text or calling right from Wallet.