CrashPlan is Shutting Down Its Consumer Backup Service

Posted on August 23, 2017 by Paul Thurrott in Cloud, Windows with 24 Comments

CrashPlan is Shutting Down Its Consumer Backup Service

Code42 is shutting down CrashPlan for Home, its consumer cloud backup service. And it is directing customers to switch to Carbonite instead.

“Effective August 22, 2017, Code42 will no longer offer new—or renew—CrashPlan for Home subscriptions, and we will begin to sunset the product over several months,” the company revealed on its website. “CrashPlan for Home will no longer be available for use starting October 23, 2018.”

That’s a good amount of time for existing customers to find a new home for their data, but Code42 is recommending that they at least consider Carbonite, one of the leading cloud backup vendors for consumers.

“Carbonite offers simple, secure cloud backup for computers,” Code42 explains. “Subscriptions include free, award-winning customer support, 7 days a week.” Carbonite pricing starts at $59.99 per year per computer.

CrashPlan and I go way back: I used the service to back up various Windows Home Server- and Windows Server Essentials-based servers in the mid-2000s and recommended it to readers. And while the initial upload was glacially slow, the service itself was unlimited, so it was pretty ideal.

That said, you can’t actually use a consumer Carbonite plan to back up a home server if you’re still using such a thing. But Carbonite does offer office plans too, which start at $269.99 per year. Don’t be put off by the pricing: These plans are unlimited and cover an unlimited number of computers.

That said, those with small businesses may want to stick with CrashPlan. Code42 offers a CrashPlan for Small Business service, and it will migrate your existing subscription if you’d like to stay with the firm. The cost is $10 per month per computer.

In any event, a moment of silence, please.


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