OneDrive Will No Longer Ask Windows Users Why They’re Closing the App

Microsoft is backtracking on a recent change that made the OneDrive sync client more annoying to use. That is, the company will no longer ask you why you closed the app on your PC.

If you read Paul’s series of articles on what he calls the “enshittification of OneDrive,” you may remember that Microsoft recently started showing dialogs to OneDrive users in a quite intrusive manner. That includes when you turn off features like folder backup, but Microsoft recently added another pop-up when users close the app.

In this new pop-up, users had to pick up a reason for quitting the app from a dropdown menu before being able to do so. The list of options included “I don’t use OneDrive” or “I don’t want OneDrive running all the time.”

That was a step too far and of course, users complained. Microsoft has now removed this dialog and explained this was just an experiment that only a subset of users saw.

“Between Nov. 1 and 8, a small subset of consumer OneDrive users were presented with a dialog box when closing the OneDrive sync client, asking for feedback on the reason they chose to close the application. This type of user feedback helps inform our ongoing efforts to enhance the quality of our products,” a Microsoft spokesperson said in a statement shared with The Verge.

While it’s probably acceptable to ask users for feedback once in a while, pop-ups like this really get in the way and it’s not a surprise users got pissed off. Microsoft is already known to be quite pushy with the “ads” for its cloud services across Windows 11, and you can only hope that the company learned something from this failed experiment.