Report: Facebook Could Be Ditching Office 365 for Google’s G Suite

Posted on July 17, 2018 by Mehedi Hassan in Cloud, Microsoft 365, Office 365, Google with 30 Comments

Just this morning, Microsoft announced its five-year-long tech partnership with Walmart, which will involve the retailer moving to Microsoft 365 and Azure. But as it turns out, Microsoft could be losing out on a big partner sometime soon.

According to a new report from The Information, Facebook is reportedly planning to switch from Microsoft’s Office 365 to Google’s G Suite. The social network giant previously used Google’s apps but moved to Microsoft’s Office 365 more than two years ago. Going forward, though, Facebook could be switching to Google’s G Suite apps.

The main reason behind Facebook’s potential switch is not clear.

“We regularly evaluate a broad range of products and services for our enterprise IT needs. Microsoft has and will continue to be a valued partner for Facebook’s Enterprise Engineering organization as we deploy solutions to support the growing needs of our business,” a Facebook spokesperson said.

But here is the thing: Facebook employees are reportedly frustrated with Office 365. They have complained that the Office 365 apps are “slow and bloated”, with the macOS version of Office 365 being “difficult to use”. For Facebook, however, moving away from Microsoft’s solutions could be quite challenging — the transition could present a “significant technical undertaking” for the company due to many systems being heavily reliant on Microsoft’s services.

Facebook is still evaluating the potential reversal to Google’s apps, as the company may also move away from Dropbox to Google for cloud storage as well. If the deal does go through, it will only reportedly generate around $3 million a year for Google — though it could still be a huge blow to Microsoft, which has continued to use Facebook’s partnership to promote many of its cloud services, including Microsoft Graph.

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Comments (30)

30 responses to “Report: Facebook Could Be Ditching Office 365 for Google’s G Suite”

  1. djross95

    "Slow and bloated" and "difficult to use", lol. Both true, but kinda beside the point. If you need Office, you need Office. If you really don't, then GSuite works fine and the millennials at FB are probably more familiar with it anyway. It'll be interesting to see how this turns out.

  2. 2ilent8cho

    I really do not know what Microsoft did to Office 2016 for Mac, 2011 was fast and nippy. 2016 just takes ages to load, and OneDrive for Mac support has been a big obstacle in us moving to OneDrive, where the hell is files on demand? Why is there still no Publisher or Visio for Mac? or Power BI, they released an iOS client!

    We really struggle to have anything positive about Microsoft in recent years and have zero trust for them, we moved away from Windows completely (bar 5 systems running CCTV software that is Windows only) because Microsoft turned Windows into a circus show and it still is. Now Office is getting worse.

    Bar Microsoft the other big names in the IT industry use Mac's, Google have 40,000 deployed, Facebook 13,000, IBM over 100,000 now and Apple themselves of course, yet Microsoft cannot get Office 365 to work in a decent manor on Mac.

    We need Bill Gates back as CEO , at least under his watch Windows made us happy, now Windows makes you go into rage mode.

  3. Tsang Man Fai

    It's true that Office365 (web interface) is slow compared to Google Suite apps. The experience is not as smooth as Google's.

  4. Otto Gunter

    From today's earlier article: "Walmart also plans on rolling out Microsoft 365 to all of its employees".

    You win some, you lose some.

    • Waethorn

      In reply to Otto_Gunter:

      Only to data entry people in offices. It's not being used for point of sale, so that headline is totally false. Cashiers won't be using it, and neither will inventory managers.

      • tsay

        In reply to Waethorn:

        These roles would be using specific LOB applications:

        Cashiers would be using POS on tills.

        Inventory managers would be using ERP.

        Neither O365 or G-Suite are suitable for these roles.

        Your point is?

  5. Patrick Yore

    €3m a year..pfft....only peanuts!

  6. Eric Dunbar

    I've used Google Apps, online Office and desktop Office 2016.

    I love both Office 2016 and Google Apps but am ambivalent about, if not hostile towards online Office apps.

    Sure the online versions of Word and Excel and PowerPoint work and are simplified, but, compared to Google's offerings they're crippled. Google Slides and Sheets are simply sooooo much more useful and useable than the Microsoft counterparts.

    If I were a Facebook employee I'd be livid at having to use Microsoft's online offerings (I also have a strong dislike for SharePoint having had two rather bad and long experiences with that platform).

  7. Waethorn

    BTW: Microsoft's setup of Office 365 is still far too overly complicated. This stuff is made by the company that commoditised the GUI. It should be far easier than it is. Google's setup is much simpler.

    Also, what Microsoft has done with the reseller channel for Office 365 is a travesty. Just having to order from a disty, with all of the scheduling and billing stuff, is just ludicrous. Microsoft says: "resellers can bill the charges for O365 into their own support contracts". That doesn't work. Customers see the prices of Office 365 on Microsoft's site and they get a free setup assistance from Microsoft's help desk. There's no logistical reason for them to go to a reseller under those conditions.

  8. Waethorn

    I've been getting customers onto Zoho products. They have virtually the same product offerings as Google, but with far more options. Plus, you don't have the NSA/Big Brother feeling of being with Google or Microsoft. Zoho One is pretty awesome for the price.

  9. Shmuelie

    "difficult to use": The most subjective term in the world. We find what we're use to easy and what we're not hard.

  10. skane2600

    Always consider the political angle. All the cool kids hate Microsoft even if they're too young to know why.

    • BoItmanLives

      In reply to skane2600:

      Maybe that hate is rooted in something though. Maybe MS has grown more and more user hostile and just thought people would forget shit like GWX trojan tactics, force converting PCs to Windows 10 in the middle of the night. Or forcing the god awful tiled Metro screen on people with Windows 8. Or abandoning windows mobile users again and again with major revisions. The list goes on.

      So just maybe MS has something to do with the consumer sentiments about them.

  11. Daekar

    Wait, the people working at a tech company find Office difficult to use? WTF? Who in the hell are they hiring? And what are they trying to do, perform SQL database work with Excel or something?

    Seriously, the only person I have that can't use Office to do what they need without any problems has low blood-oxygen and has always had to learn ANY software by rote rather than understanding what they're actually doing anyway. The "hard to use" argument just doesn't hold water. It's not 2003 anymore.

  12. Chris_Kez

    A "huge blow to Microsoft"? Facebook has what, 25k employees? I get that it makes for bad press, but it's not really a large number of users as far as enterprise customers go.

    • christian.hvid

      In reply to Chris_Kez:

      The article speculates that this deal is worth $3 million a year to Google. In other words, it will take them a measly 400 years to earn what Microsoft has already made from its 1.6% stake in Facebook.

  13. Winner

    Perhaps Microsoft should consider offering a version of Office that is simpler and streamlined.

    Not everybody needs, or wants, the "slow and bloated" features.