Microsoft Consolidates Skype on Windows

Back in March, we reported that Microsoft was getting ready to kill off Skype for Windows 10. This week, it’s finally happening.

“Starting in June 2020, Skype for Windows 10 and Skype for Desktop are becoming one so we can provide a consistent experience,” a Skype support document notes. “This lets us give the newest updates and improvements regardless of where you get Skype, from the Microsoft Store or from skype.com.”

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What’s odd is that both apps will still be available and will offer consistent feature sets. This means that the “Store app,” i.e. Skype for Windows 10, has been reimplemented as an Electron app, just like the desktop version. (Previously, it was a React Native app, which is a type of UWP app on Windows 10.)

Thanks to this shift, Skype for Windows 10 is temporarily losing two features: Share integration and Outlook contact synchronization. But Microsoft notes that the latest versions of Skype for Windows 10 (Store) and Skype (desktop) both have the following new features:

  • Updated close options so you can quit Skype or stop it from starting automatically
  • Improved Tray icon, informing you about new messages and presence status
  • Share files directly from your File Explorer
  • 9 videos in a video call
  • Background Replacement
  • Moderated Chats
  • Meet Now Improvements
  • Improved Call Controls

Confused? Welcome to the club. I prefer(ed) Skype for Windows, just as I prefer(ed) OneNote for Windows, over the desktop alternatives. But with UWP no longer the future, Microsoft is apparently scaling back its in-house efforts, which I guess makes sense. Ah well.

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Conversation 48 comments

  • brothernod

    Premium Member
    23 June, 2020 - 9:20 am

    <p>Well crap, I use Share integration for sending website articles to friends all the time 🙁 Email is just noise and Skype was the only chat app in the share picker. I guess the Share picker is officially dead too :/</p>

  • gregsedwards

    Premium Member
    23 June, 2020 - 9:36 am

    <p>Apple: We're switching our Macs to a new processor architecture, but don't worry, our software is so polished that you won't even notice.</p><p><br></p><p>Microsoft: We're switching this one app to a new programming framework, and we can't get it to work with a basic feature of the operating system we also make.</p>

    • Paul Thurrott

      Premium Member
      24 June, 2020 - 7:25 am

      You go to battle with the army you have! 😉

  • martinusv2

    Premium Member
    23 June, 2020 - 9:50 am

    <p>Noticed when Skype asked to configure again. Noticed that the UI felt different.</p>

  • bart

    Premium Member
    23 June, 2020 - 10:01 am

    <p>So what is the benefit of Electron? I am a non-programmer, so go easy on me 🙂 </p>

    • wright_is

      Premium Member
      23 June, 2020 - 10:03 am

      <blockquote><em><a href="#548380">In reply to Bart:</a></em></blockquote><p>It makes going cross-platform lazy and bloated.</p>

      • lezmaka

        Premium Member
        23 June, 2020 - 10:22 am

        <blockquote><em><a href="#548383">In reply to wright_is:</a></em></blockquote><p>Isn't Teams based on Electron?</p>

        • wright_is

          Premium Member
          23 June, 2020 - 10:26 am

          <blockquote><em><a href="#548387">In reply to lezmaka:</a></em></blockquote><p>I rest my case.</p>

          • overseer

            23 June, 2020 - 1:50 pm

            <blockquote><em><a href="#548389">In reply to wright_is:</a></em></blockquote><p>Tried to upvote that comment, but it's not working for some reason, probably because I'm using Edge….</p>

            • lwetzel

              Premium Member
              23 June, 2020 - 2:26 pm

              <blockquote><em><a href="#548456">In reply to overseer:</a></em></blockquote><p>You're right. I just tried it on Edge and same results.</p>

            • wright_is

              Premium Member
              23 June, 2020 - 2:55 pm

              <blockquote><em><a href="#548456">In reply to overseer:</a></em></blockquote><p>Doesn't work in Firefox either. About one storey in five let's me like the comments at the moment. I was going to email support in the morning. </p>

              • Chris_Kez

                Premium Member
                23 June, 2020 - 5:20 pm

                <blockquote><em><a href="#548468">In reply to wright_is:</a></em></blockquote><p>Upvote not working on mobile Safari either.</p>

            • Paul Thurrott

              Premium Member
              24 June, 2020 - 7:15 am

              Please email [email protected] with any customer/technical support issues. No one is scouring article comments for that kind of thing, and I can’t with any of that. Sorry.

    • anderb

      Premium Member
      23 June, 2020 - 5:04 pm

      <blockquote><em><a href="#548380">In reply to Bart:</a></em></blockquote><p>It enables developers to build cross-platform applications based on the chromium rendering engine and node.js. </p><p><br></p><p>Electron apps are essentially a bundled web browser and web server hence the bloated and slow comments.</p>

    • Paul Thurrott

      Premium Member
      24 June, 2020 - 7:24 am

      In this case, that might be the wrong question.

      Suspect that moving from Reactive Native to Electron in Skype for Windows 10 was just pragmatic so that the two versions would be as identical as possible and easier to maintain and evolve together going forward. Whatever anything thinks of whatever dev technology, whatever.

      And I don’t really think of Skype as slow or bloated. Just as a missed opportunity.

  • Vladimir Carli

    Premium Member
    23 June, 2020 - 10:03 am

    <p>I wonder how this will turn out. My only reason to continue using Skype is NDI integration, which allows you to record a call with an independent video feed for each caller. This feature is available on paper on both the store app and the desktop app. However, it works seamlessly for the desktop app but, for unknown reasons and at least for me, it does not work with the store app. I hope it will continue to work after this consolidation</p>

  • hellcatm

    23 June, 2020 - 10:58 am

    <p>"<span style="color: rgb(0, 0, 0);">This means that the “Store app,” i.e. Skype for Windows 10, has been reimplemented as an Electron app, just like the desktop version."</span></p><p><br></p><p><span style="color: rgb(0, 0, 0);">If they just made the Xbox app a non-electron app why would they make the Skype one electron? from what I understand electron is awful, thats why the Xbox app now runs a lot faster than before. Or is it just because they don't want to re-write both apps?</span></p>

    • ndragonawa_ii

      23 June, 2020 - 1:34 pm

      <blockquote><em><a href="#548403">In reply to HellcatM:</a></em></blockquote><p>Yeah, I noticed that too and yes, that's weird.</p><p><br></p><p>If I had to guess, Skype is multiplatform (not just mobile, but desktop Mac and Linux too), and Xbox is exclusive to Windows. </p>

  • coeus89

    23 June, 2020 - 10:58 am

    <p>Seems pretty reasonable. I liked the share picker integration. Hopefully that comes back soon.</p>

  • alimaggs

    Premium Member
    23 June, 2020 - 11:02 am

    <p>The new app is absolutely terrible. It's unreliable – sometimes I'll get a notification, but the messages don't appear in Skype conversations until I've force quit the app, and then restart it. It absolutely freaks out if you try and interact with it on a touchscreen (the bottom 50% of my screen turns into black space, with Skype squished up the top)… I've no idea how anybody would consider this a superior experience. I'd have expected the team to have seen sense after the huge improvement the Xbox team had moving to React Native FROM Electron.</p>

  • ggolcher

    Premium Member
    23 June, 2020 - 11:16 am

    <p>I preferred the old version because I didn't have to have Skype running in the tray to get messages. Much better since we already have a full-fledged notification center… right?</p><p><br></p><p>But still, the tone-deafness continues, especially because Skype is better on Mac than on Windows.</p><p><br></p><p>On Mac the Skype icon is just monochromatic and it just blends in, but on Windows it's shocking green, sticking like a sore thumb.</p><p><br></p><p>And on Mac Skype screen sharing hides the video feed of the person (as it should), but on Windows it doesn't and people see themselves.</p><p><br></p><p>It's maddening how little they care.</p>

  • wunderbar

    Premium Member
    23 June, 2020 - 11:18 am

    <p>dumping a native code version for an electron app is a massive step backwards. Electron is trash.</p>

    • Stokkolm

      23 June, 2020 - 12:56 pm

      <blockquote><em><a href="#548413">In reply to wunderbar:</a></em></blockquote><p>Tell that to the Teams team…</p>

      • Vladimir Carli

        Premium Member
        23 June, 2020 - 3:11 pm

        <blockquote><em><a href="#548443">In reply to Stokkolm:</a></em></blockquote><p><br></p><p>I would. Sorry but teams (as a conference call tool) is trash, overbloated, gives a lot of problems, unreliable. They are stuffing it with file sharing features I don't care about. It never remembers my audio setup and I have to reconfigure it each time it starts. It doesn't support multiple accounts. God help you if you have to use it to speak with people outside your organization. I wonder how many people would pay for it if it was not included for free in microsoft365. My experience (on a university campus with thousands of users) is that people get upset at you when you suggest to use teams instead of skype or zoom</p>

        • ids

          Premium Member
          23 June, 2020 - 3:32 pm

          <blockquote><em><a href="#548471">In reply to Vladimir:</a></em></blockquote><p>VS.code is a good example of an Electron app. Yes there is always room for improvement with every framework.</p><p><br></p><p>Teams does support multiple accounts. I have three different tenants connected. Yes it swaps over but still works.</p>

          • wright_is

            Premium Member
            24 June, 2020 - 12:43 am

            <blockquote><em><a href="#548478">In reply to ids:</a></em></blockquote><p>VS Code is very nice, but it uses about 300-500MB more memory on start-up than such an editor would actually "need". For example, with no documents open, Notepad++ takes up 13MB, VS Code takes up over 300MB, although I've seen it take more.</p><p>VS Code is a bit better than Notepad++, but it isn't over 20 times better.</p>

            • Paul Thurrott

              Premium Member
              24 June, 2020 - 7:03 am

              I don’t understand this kind of complaint in 2020, at all. You somehow noticed 300 to 500 MB in app RAM usage vs. some other app? You either need this thing or you don’t. If you do, you use it. And if you’re a developer you have enough RAM. So who cares?

              Focus on your work, and let your OS handle RAM management. That’s what it’s for.

              • wright_is

                Premium Member
                25 June, 2020 - 12:21 am

                <blockquote><em><a href="#548566">In reply to paul-thurrott:</a></em></blockquote><p>A lot of our users use terminal servers, so a memory hog like that isn't very welcome! Most of our desktop clients have 4GB RAM, so put in a couple of Electron apps and they run very slow, because it is constantly swapping memory.</p>

          • Vladimir Carli

            Premium Member
            24 June, 2020 - 5:03 am

            <blockquote><em><a href="#548478">In reply to ids:</a></em></blockquote><p><br></p><p>can you please explain what you mean by support of multiple accounts? Of course you can logout from one account and login into the other one. But the point would be to be connected with both accounts at the same time. Are you able to do that?</p>

        • Stokkolm

          23 June, 2020 - 6:40 pm

          <blockquote><em><a href="#548471">In reply to Vladimir:</a></em></blockquote><p>Interesting. I also work at a university and have had some similar experiences, but also some opposite. I definitely don't have issues with it remembering my audio device setup. I am a member of two Teams tenants and while it does require you to log out of one and into the other that works (though it would be really nice to not have to log out). For conferencing it's nearly as good as Zoom in my experience, though missing a couple of features like breakout rooms. In my opinion, the achilles heal of it is that is relies so heavily on Exchange integration. We use G-Suite for mail and calendar in our organization and for some reason Microsoft refuses to even create a G-Suite Marketplace extension to allow you to schedule Teams meetings natively there like Zoom and WebEx do.</p>

          • Breaker119

            Premium Member
            03 July, 2020 - 2:42 pm

            <blockquote><em><a href="#548517">In reply to Stokkolm:</a></em></blockquote><p>If you're using Teams that also means that you're already paying for at least Exchange Online plan 1. Why in the world would you pay for G-Suite too?</p>

        • wright_is

          Premium Member
          24 June, 2020 - 12:40 am

          <blockquote><em><a href="#548471">In reply to Vladimir:</a></em></blockquote><p>The audio set-up works reliably for us, we haven't had any complaints about it forgetting configurations, and when I plug in a headset, it automatically switches to using it.</p><p>That said, the system is a bloated mess.</p><p>The biggest problem is inviting external guests. We had one who messed up the invitation and we have been working for nearly 2 weeks to eradicate the broken guest entry and re-issue an invitation, but no dice so far.</p>

          • Vladimir Carli

            Premium Member
            24 June, 2020 - 4:59 am

            <blockquote><em><a href="#548540">In reply to wright_is:</a></em></blockquote><p><br></p><p>I have to use to different Microsoft 365 accounts, one business, one educational. In my line of work I record lessons and webinars, so I have a complex setup with several audio devices that I control through voicemeeter, therefore the voicemeeter virtual devices are always my default devices. If I close teams and then re-open it, the audio settings are correctly maintained. However, each single time I logout from one account and login in the other one, Teams loses its configuration and I have to set it up again manually. This behaviour is exclusive to teams, everything else works well, including zoom, skype and windows itself. If anyone can help with this issue, it would be very useful.</p><p><br></p><p>Regarding the bloated mess, I really don't get it. It seems made on purpose to irritate users that only need a conferencing tool. Microsoft365 already includes onedrive apps, sharepoint apps etc, what is the point of replicating everything into teams? Even if there is a need for this, wouldn't it be better to have optional plugins? As I said before, I don't get it</p>

      • wunderbar

        Premium Member
        23 June, 2020 - 4:18 pm

        <blockquote><em><a href="#548443">In reply to Stokkolm:</a></em></blockquote><p>Teams is also garbage, yes. It is getting very bloated and very slow very quickly.</p>

  • Omen_20

    23 June, 2020 - 11:30 am

    <p>The electron version always loads up with a black screen, so I have to close and reopen every time I boot up. Also, it lost the ability to reply directly in notifications. Hopefully they beef up features because I believe in switching apps to PWA eventually.</p>

  • red77star

    23 June, 2020 - 11:56 am

    <p>DOA. Skype is about to be canned. Microsoft lost their track with it and with everything else once they left native C/C++ for anything else along with .NET crap.</p>

    • branpurn

      23 June, 2020 - 9:33 pm

      <blockquote><em><a href="#548431">In reply to red77star:</a></em></blockquote><p><br></p><p>Skype is slowly but surely being folded into Teams. </p><p><br></p><p>Doesn't look like the integration is coming this June, like they'd said it would.</p>

  • Winner

    23 June, 2020 - 2:39 pm

    <p>"Microsoft is trying to consolidate the mess they've made with a formerly clean product that they bought"</p>

  • Breaker119

    Premium Member
    23 June, 2020 - 3:47 pm

    <p>I know I'll get slaughtered for this, but what does that mean for Windows 10 Mobile? Both of my young kids have Win10 Phones specifically for this purpose – to contact parents and grandparents on Skype. </p>

    • SvenJ

      23 June, 2020 - 9:21 pm

      <blockquote><a href="#548483"><em>In reply to Breaker119:</em></a><em> </em>Do they use cell service or just Wi-Fi? I know I'll get slaughtered for this, but if just Wi-Fi, heard of an iPod Touch?</blockquote><p><br></p>

      • Breaker119

        Premium Member
        25 June, 2020 - 9:56 am

        <blockquote><em><a href="#548526">In reply to SvenJ:</a></em></blockquote><p>Wi-Fi only. I stick with the WinPhone for them because I can control their experience through Microsoft Family settings and it doesn't require me buying new devices. If I can use family settings like blocking YouTube, allowing app purchase through credit they have earned, and other parental limits then I should learn those,</p><p><br></p><p>However, I do not know what the family settings capabilities are on iOS or Android – and for a 9 and 12 year old these are incredibly important. I see where their school has already failed on controlling their iPads…</p>

        • SvenJ

          25 June, 2020 - 1:24 pm

          <blockquote><a href="#549430"><em>In reply to Breaker119:</em></a><em> </em>Wish I could help, but my kids are having these issues with their kids. I do believe Apple has some pretty good Family management capabilities, but haven't looked into it myself. Don't need to.</blockquote><p><br></p>

    • Paul Thurrott

      Premium Member
      24 June, 2020 - 7:09 am

      WTH.

      Windows Mobile has been dead for years. Try an iPad or iPod touch if you don’t want a real phone.

  • ndragonawa_ii

    23 June, 2020 - 4:31 pm

    <blockquote><em><a href="#548455">In reply to RM:</a></em></blockquote><p>The mobile Xbox app (afaik on my phone) is the equivalent of the Console Companion app on PC, which is depreciated. </p><p><br></p><p>The Game Pass app on mobile is more in line with the Xbox app on PC, but on mobile it serves as a remote downloader, versus a frontend to the Microsoft Store on PC.</p><p><br></p><p>I maintain my point that it's weird.</p>

  • anderb

    Premium Member
    23 June, 2020 - 4:52 pm

    <p>And people wonder why Zoom users didn't choose Skype instead. </p>

  • bradavon

    25 June, 2020 - 2:05 pm

    <p><strong><em>What’s odd is that both apps will still be available and will offer consistent feature sets</em></strong></p><p><br></p><p>This is false. There's now only one version. You can install it from the Store or Web.</p><p><br></p><p><span style="color: rgb(42, 46, 46);">The UWP app had an ARM64 version. The Win32 app does not. Now I have a slower Skype on my Surface Pro X :-/</span></p>

  • bradavon

    25 June, 2020 - 2:09 pm

    <p><strong><em> </em></strong><strong style="color: rgb(43, 43, 48);"><em>Starting in June 2020, Skype for Windows 10 and Skype for Desktop are becoming one so we can provide a consistent experience.&nbsp;</em></strong></p><p><br></p><p>This makes sense but they're downgrading the experience on Windows 10 for Windows 7 which is out of support and Windows 8.1 which will be soon :(.</p>

  • hal9000

    Premium Member
    26 June, 2020 - 1:06 am

    <p>Paul you should draw some sort of timeline that describes the Skype mess since Windows 8.</p><p>All this back and forth, consolidations, new apps, old apps… it's a never ending story!</p><p>I think it's Microsoft's messiest product management. That includes the Lync to Skype for Business rebranding, which created nothing but confusion.</p><p>It's almost like they deliberately want to destroy the Skype brand.</p><p>Oh right, thy just announced Teams for consumers…</p>

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