auto renew?


So my credit card was just billed for $64 for Blue Whale Web and I couldn’t for the life of me place it right away. It finally hit me… I signed up for Alpha at the introductory rate last September, and I saw the option to renew in June/July (forget exactly when) but I figured I would let it lapse since, while I appreciate what Paul and Brad do, I didn’t really want to spend the money on the subscription at this time.

Perhaps shame on me for not reading/understanding, but I was under the impression that my premium subscription would just end and that would be the end of it. So here I am, $64 in the hole and wondering what to do… So I logged into and now there’s an option for me to upgrade to premium… wait.. what?? wasn’t that what the $64.00 was for?

Paul/Brad, can you guys help me figure this out? Did anyone else have this issue? Am I premium? Am I misremembering (quite possible) that Alpha members kept the original price, or was that only if you reupped? Which doesn’t make sense to me now since it was.. or seems to be an autorenewal…

At this point, I’m willing to stay on another year, but I’m going to go back and read agreement again. Can anyone shed any light on this?

*edit* So I just looked a little more, and it seems that the order is on hold/processing, but I’m currently no longer a premium member…because it expired…. but it auto renewed… but only after it expired… I think…


Post Reply