Google Fi + iPhone = no MMS

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Trying to get some iPhones set up on my mom’s and my phone on my Google Fi account. One is an iPhone 7, the other an XS. Popped the SIM cards in and logged into iCloud and everything works fine except mms. iMessage obviously works fine. SMS seems to work, though it is hard to confirm as most people I’ve texted in the last decades are now MMS threads but I did get a few political solicitation texts last night so I’m assuming that is working fine.

I have followed Google’s official instructions (https://support.google.com/fi/answer/9293147?p=sms_send&visit_id=637400121939650345-2118764725&ios=1&rd=1). I contacted support and after an hour of them trying things they eventually “escalated” it and now I’m waiting to hear back.

Anyone dealt with this? Suggestions? Halp…

PS: Hey everyone!

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