Google Fi + iPhone = no MMS

13

Trying to get some iPhones set up on my mom’s and my phone on my Google Fi account. One is an iPhone 7, the other an XS. Popped the SIM cards in and logged into iCloud and everything works fine except mms. iMessage obviously works fine. SMS seems to work, though it is hard to confirm as most people I’ve texted in the last decades are now MMS threads but I did get a few political solicitation texts last night so I’m assuming that is working fine.

I have followed Google’s official instructions (https://support.google.com/fi/answer/9293147?p=sms_send&visit_id=637400121939650345-2118764725&ios=1&rd=1). I contacted support and after an hour of them trying things they eventually “escalated” it and now I’m waiting to hear back.

Anyone dealt with this? Suggestions? Halp…

PS: Hey everyone!

Comments (13)

13 responses to “Google Fi + iPhone = no MMS”

  1. DerOi

    While not an solution but a work around: I installed google hangounts, using the same account the Google Fi was registered to. Suddenly all SMS and MMS where visible there. I can send and receive via hangouts without a problem.

    Hope it helps.

    Cheers.

  2. wright_is

    Interesting. MMS never really caught on over here. I sent an MMS to see how it worked back in the early noughties and my brother sent me one around 2008. I think those were the only 2 MMS I've ever sent or received. I didn't even realise it was still a thing.

    Now, everybody seem to use Telegram, Signal or WhatsApp.

    • Tim Speciale

      In reply to wright_is:


      Isn't MMS what is used anytime there is a multi-media or multi-person text?

      • wright_is

        In reply to Tim:

        No idea, everybody I know uses Telegram, Signal or WhatsApp.

        I've had about half a dozen SMS this year, all from 2FA that is too stupid to use a safe method.

        • Paul Thurrott

          "Everybody I know" does not help Tim. He lives in the US where everyone he knows uses text messaging.
          • wright_is

            In reply to paul-thurrott:

            It was a side discussion. I was just surprised that MMS was still a thing.

            • Chris_Kez

              In reply to wright_is:

              I’m surprised you’re not aware that text messaging is widely used in America. This comes up regularly in discussions about changes to Google’s messaging strategy, and in particular all the stories about the updated Android messenger client and Google’s efforts with RCS— which I’m sure you followed. Honestly I’d be surprised if you didn’t also know why messaging is popular in the US but not the rest of the globe, given your deep history in technology and general awareness of global developments.

  3. echorelay

    I specifically recall a section within APN settings (I used to have Fi on an iPhone) which required adding specific Google Fi MMS configuration settings. I presume the app pointed you in this direction already?