Only Microsoft…

… has the uncanny ability to make you regret buying new hardware. I just purchased a new HDR monitor and now when I run a Microsoft Electron App likes Teams or Visual Studio code, those windows are about 50% dimmer than other windows. Has anyone found a solution to this very annoying problem?

I get it, Microsoft is a large company, and one team doesn’t really know what the other is doing. But, this has to change… I’m really getting tired of STUPID problems like this.

Conversation 13 comments

  • illuminated

    25 June, 2019 - 11:23 am

    <p>You must have a cheap crappy monitor. Or just ask Microsoft for refund and an Amazon gift card. </p>

    • Tony Barrett

      25 June, 2019 - 12:00 pm

      <blockquote><em><a href="#437412">In reply to illuminated:</a></em></blockquote><p>It's a monitor that supports HDR, so certainly not cheap or crappy. If Windows is detecting HDR support over HDMI (or DisplayPort 1.4), then it will be Windows, or the app coding that's causing the problem.</p>

      • wright_is

        Premium Member
        26 June, 2019 - 12:35 am

        <blockquote><em><a href="#437427">In reply to ghostrider:</a></em></blockquote><p>Yes, big if. Is the monitor driver installed? Can the graphic chip drive HDR properly? Is HDR enabled in the graphic driver settings? Does the app use HDR colours or standard colours? Can you change the colour scheme of the app to use HDR colours?</p>

    • TEAMSWITCHER

      26 June, 2019 - 11:59 am

      <blockquote><a href="#437412"><em>In reply to illuminated:</em></a></blockquote><p><br></p><p><br></p><p>I'm not having a problem with HDR mode in general.. Some Video games look a bit dark, as does these electron apps, and screen clips get some funky coloring… This is clearly an application specific problem, and not a hardware issue.</p><p><br></p><p>I have disabled HDR on the Windows desktop for now… Games still enter HDR mode when I start them, so that's something I can live with. Like most new technology, I"ll have to revisit this over the next few releases to see if there are improvements… It's like support for high-dpi displays… This is gonna take a long time..</p>

  • Paul Thurrott

    Premium Member
    25 June, 2019 - 11:35 am

    <p>Yikes. I've never heard of such a thing. I'm curious if anyone has.</p>

  • lwetzel

    Premium Member
    25 June, 2019 - 11:43 am

    <p>Yeah. Why do you think this is Microsoft caused?</p>

    • evox81

      Premium Member
      25 June, 2019 - 1:17 pm

      <blockquote><em><a href="#437418">In reply to lwetzel:</a></em></blockquote><p>This is a very common complaint with how Windows handles HDR monitors. When HDR is turned on, apps that aren't HDR-aware often appear dark. Windows could handle this better, by converting color spaces, but that could introduce its own set of problems, which is why probably Microsoft has chosen not to do it.</p>

  • lvthunder

    Premium Member
    25 June, 2019 - 11:48 am

    <p>Did you get a different video card to go with the monitor?</p>

  • TheJoeFin

    Premium Member
    25 June, 2019 - 12:04 pm

    <p>This could be an issue with apps using old versions of Electron. VS Code is currently on Electron 4 which is 2 versions behind the current release. I don't know about Teams though.</p>

  • jimchamplin

    Premium Member
    25 June, 2019 - 2:34 pm

    <p>This is why Electron should be purged from the Earth like a disease. ?</p>

  • martinusv2

    Premium Member
    25 June, 2019 - 5:44 pm

    <p>My LG monitor support multiple HDR modes. For me the "Normal" mode is ok. But cannot use the Light theme. Can't see text button in the search window ;)</p><p><br></p><p><br></p>

  • bob_shutts

    25 June, 2019 - 7:21 pm

    <p>sometimes when I’m frustrated with Apple I come across a post like this and I feel better. </p>

    • codymesh

      26 June, 2019 - 7:03 am

      <blockquote><em><a href="#437563">In reply to Bob_Shutts:</a></em></blockquote><p>extremely normal behavior.</p>

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