Confused Microsoft Support…

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Called them about an email issue with my business account, I have multi-domains set to go to that email address, but when I try to send an email from one of the other domains ( alias) it always has my main email address attached as a return address. Microsoft told me I need “another” license to do that as a separate box. When I showed them it works just fine in Gsuite she ended the call and said she would call me back. That was 30 min’s ago…WTF

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