Junk mail filters not working on web-based outlook.com

I am using browser based outlook.com. The junk mail filters do not work. I am an Office365 Home subscriber. Is Microsoft requiring that you also pay the additional $10 for ad-free outlook in order for the filters to work?

Conversation 4 comments

  • 5496

    19 January, 2017 - 2:27 pm

    <p>I use the free Outlook, marking something as junk never works. Tomorrow I would get the same email, with the same subject in my junk mail.</p>
    <p>It does go to junk, but I click on block, it won’t block that.</p>
    <p>If something goes to junk, if it’s not junk, I’ll mark it as not junk. The next time, it’s in my junk folder.</p>
    <p>But I have to go to settings and white list the email address myself. Which should be done automatically when I click not junk.</p>

  • 5156

    19 January, 2017 - 6:20 pm

    <p>In addition to marking things as Junk, I also create an Inbox Rule with conditions specifying the email address received and addressed to me to be moved to Junk. The Inbox Rules and Sweep Rules&nbsp;don’t work. Does anyone know the fix?</p>
    <p>&nbsp;</p>

    • 8427

      04 February, 2017 - 3:08 am

      <blockquote><em><a href="#37821">In reply to </a><a href="../../../../users/mjthorn">mjthorn</a><a href="#37821">:</a>&nbsp;I am so glad I am not the only one with this issue. All my inbox rules have become useless.</em></blockquote>
      <p>&nbsp;</p>

  • 6319

    03 February, 2017 - 2:53 pm

    <p>Ever since mid 2016, outlook.com has sucked for junk mail filtering. In one day, it went from great to terrible, and since then it hasn’t improved a bit. I love how I now get junk mail in my focused inbox.</p>

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