Microsoft stole all our Family Calendars! Class action suit in the making?

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All of us that still used the old Family Calendar functionality – basically a shared calendar associated with the main O365 account and shared with family members – have now seen it disappear from all of their devices. The negative impact of this is monumental for a great number of users relying on this service to manage their lives and family activities.

It seems as if Microsoft have forcefully migrated the family calendars over to the new Group function, where there is a default “My Family” calendar. Upon migration, the old calendar has been forcefully removed without my consent. There has been zero prior notification, no information shared by Microsoft, no warning on impact on current use cases, nothing, nada, zip!

To make matters worse, the only two ways of accessing the new My Family calendar is either through the online Microsoft 365 app (Outlook.com) or through the Outlook mobile apps. As an Apple user, I can no longer access the calendar on iOS or on the Mac. I cannot even access the calendar on the MacOS Outlook desktop app. NOT EVEN ON THE WINDOWS OUTLOOK APP!!

My privacy has ever been this invaded, even when having my password stolen as there has still been no breach of my personal information. Until Microsoft decided to do so without any notification or seeking my consent.

Unless someone can dig up something to corroborate their behavior, I would be calling for a class action suit. Not being a US citizen makes it hard for me to initiate, so hoping for a movement to be initiated.

Comments (21)

21 responses to “Microsoft stole all our Family Calendars! Class action suit in the making?”

  1. bkkcanuck

    A class action suit would likely fail... since when you are on the cloud - you have agreed in most cases (unless you have an SLA) that data loss - Microsoft is not responsible for. Functionality loss - you are free to cancel your subscription.

    • Martin Sjöholm

      In reply to bkkcanuck:

      You are likely right that there are some provisions in the agreements, but - again - this is not data loss. Functionality loss, perhaps it could be classified as such, and the reaction stemming from this can be met with a shrug of the shoulders. At least we would be worthy an apology or explanation. We had no notice of this change in functionality and could take no preemptive actions to mitigate the considerable effects.

  2. wright_is

    It is still visible on my devices, although I've never used it...

  3. anoldamigauser

    I believe the problem is caused by the creation of a default "Family" group, if one chooses to see what that new "Groups" thing is in Outlook[.]com. That is what happened in my case...create a group, not really meaning to, and lose the family calendar.

    Why they think that group should be created by default, I do not know. I cannot imagine what they were thinking, using the same name and not thinking that, perhaps, the data should migrate. The whole use of Groups has got to be tied to the idea of "Teams for Life", so they are clearly creating a problem for that application if it ever comes out, in that the first thing it does is toss the one place people may have been storing family data.

    I was lucky, in a sense, that my kids never responded to "join" the family, so I created a calendar and shared it for the purpose of logging family events. It is still fine.

  4. goodbar

    I had the same issue. We're a heavy Alexa / Echo household and had our family calendar linked up so we could see upcoming appointments on our Echo Shows and add events with our voice, but the new family group calendar cannot be linked to Alexa, so we're out of luck. Looks like a lot of people are peeved about this on Microsoft Answers (just search for "Family calendar not showing up")

  5. staganyi

    Like you, I see it on the web and outlook mobile but no longer in the windows 10 mail/calendar app which is very annoying!

  6. alimaggs

    I still see our Family Calendar here on the web and in all my apps (Windows and Android)...

  7. Martin Sjöholm

    OK, so this is not so much data loss as it is change of conditions without prior notice. Still, to linger on the data loss aspect, we are moving into a cloud-first environment, and the Microsoft 365 service is supposed to be where my stuff is backed up. The idea that everyone should have their own personal data centers just to have their stuff backed up is not rational in this day and time, and will be less relevant in the years ahead.


    But this was not the topic of my post.

    • bkkcanuck

      In reply to RoundaboutSkid:

      Relying on 'the cloud' to act as a backup is rather foolhardy (IMHO) -- especially without a contractual requirement (SLA - Service Level Agreement). Even if you rely on the cloud (without an SLA) you should maintain an regular backups (rotated onsite/offsite) while using the cloud really for short-term backup (i.e. small delta changes). Of course if they you had legally binding SLA type agreements, the cost of the service would be considerably higher.

  8. Tiny

    You don't have courts in Sweden?

  9. StevenLayton

    Im assuming from the last sentence that this thread is designed to gently poke fun at the perceived US culture of suing over every little thing?

  10. Martin Sjöholm

    In reply to Dan:

    Yeah, hidden away somewhere, because I can't find any

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