Microsoft Store – Why?

So finally pulling a trigger on our first Lenovo X1 Yoga, and went to the Lenovo site and customized the unit just to see what the price was, since I was planning on buying at the Microsoft store, and getting the Microsoft additional warranty and such. Left it on my phone and headed to the store, where low and behold, it was almost 30% more (not identical, they didn’t have the 1T SSD, their unit was 512Gb.

That’s almost a K difference in unit cost. I asked them about price matching and they just smiled sadly and shook their heads. At this point I see very little to make me want to do anything more with the Microsoft store. Hit me in the pocketbook and watch how fast my loyalty disappears.

Conversation 8 comments

  • jimchamplin

    Premium Member
    22 September, 2017 - 9:40 pm

    <p>No price matching? Ouch.</p>

  • hrlngrv

    Premium Member
    23 September, 2017 - 1:52 am

    <p>Gee. Buy from Lenovo direct when it doesn't pay anything to intermediaries and the price is $X. Go to a MSFT store, which is most definitely an intermediary, and the price is $X+$Y and, imagine, the MSFT store isn't willing to match the direct from OEM to end customer price!</p><p>This was really &amp; truly a surprise to you?</p>

    • cheetahdriver

      Premium Member
      25 September, 2017 - 9:17 am

      <blockquote><a href="#181009"><em>In reply to hrlngrv:</em></a></blockquote><p>I wasn't totally surprised that the Lenovo website was cheaper. What I was shocked at was that the MS Store had a $1000 premium on a $2000 unit. </p>

      • hrlngrv

        Premium Member
        25 September, 2017 - 12:40 pm

        <p><a href="#181225"><em>In reply to cheetahdriver:</em></a></p><p>A US$2,000 machine became a US$3,000 machine? No doubt a tribute to the selling prowess of MSFT Store employees.</p>

        • Tallin

          25 September, 2017 - 6:42 pm

          <blockquote><a href="#181399"><em>In reply to hrlngrv:</em></a></blockquote><p><br></p><p>Hmm…&nbsp;I specced out at the Lenovo site exactly the same as the 512GB model on the Microsoft online store (same i7-7600U, same WQHD OLED touch screen, pen included, Win10 Pro), the base price was about $250 CAD different ($3979 vs $3739). Still not great, but more reasonable than $1000 difference.&nbsp;Yes, I was looking at the Canadian sites. Also, Lenovo seems to be running a sale on the X1, so there's another $368 discount on that model, bringing it down to $3370. Personally, I'd say get it wherever you get what you want for the lowest price, but don't expect another store to match the sale price of another, particularly the manufacturer.</p>

        • cheetahdriver

          Premium Member
          25 September, 2017 - 10:17 pm

          <blockquote><a href="#181399"><em>In reply to hrlngrv:</em></a></blockquote><blockquote><em>You owe me a keyboard, I just spitsprayed all over my DasKeyboard. That one was classic. </em></blockquote><p><br></p>

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    09 October, 2017 - 1:24 pm

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    23 November, 2017 - 1:14 am

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