Microsoft Launches New $549 Surface Laptop Go

It’s time for some new Surface devices. The company is today launching a new Surface Laptop device, and no, it’s not the Surface Laptop 4. Instead, Microsoft is doing something slightly different.

Say hello to the new Surface Laptop Go — Microsoft’s new, $549 Surface Laptop device. The new Surface Laptop Go is the company’s most affordable Surface laptop yet. It’s not the most affordable Surface, though.

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The new device features a 12.4-inch PixelSense display with an aspect ratio of 3:2, a resolution of 1536×1024 pixels, and 148PPI. The device features a full-sized (backlit) keyboard with a key travel of 1.3mm and a large precision trackpad. Under the hood, the Surface Laptop Go is powered by Intel’s 10th generation i5 quad-core processor, and you can get the device with up to 16GB of RAM and 256GB of storage. For the graphics, the Surface Laptop Go only comes with Intel’s UHD Graphics card.

The device also includes a new One Touch fingerprint scanner integrated into the power button, allowing users to sign-in quickly with Windows Hello. “One Touch sign-in also provides fast, secured access to OneDrive Personal Vault files and more so you can jump in quickly and be productive,” says Microsoft. Do note that the entry-level model with Core i5, 4GB of RAM, and 64GB of internal storage does not include the fingerprint scanner. Also, the consumer version of the device comes with Windows 10 Home in S mode out of the box.

Surface Laptop Go packs a 720p HD camera and Studio Mics which will be perfect for online meetings. The device also includes omnisonic speakers and Dolby Audio sound.

Microsoft is promising up to 13 hours of battery life, and the device supports Fast Charging so you can get up to 80% of charge in just over an hour. In terms of ports, there’s a single USB-C port, a single USB-A port, a 3.5mm headphone jack, and a Surface Connect port.

The new Surface Laptop Go is available in three different finishes: Ice Blue, Sandstone, and Platinum. Pre-orders open today, and the device will be available for purchase starting October 16. Along with the launch of the new Surface devices, Microsoft is also bringing Surface products to 11 new European countries, including Bulgaria, Croatia, Czech Republic, Estonia, Greece, Hungary, Latvia, Lithuania, Romania, Slovakia, and Slovenia.

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Conversation 31 comments

  • robotraccoon

    Premium Member
    01 October, 2020 - 9:20 am

    <p>The proprietary Surface connector still really kills it for me. I get it, but I wish they'd they'd have the "courage" to switch to a USB-C style connector. </p>

    • thejoefin

      Premium Member
      01 October, 2020 - 9:26 am

      <blockquote><em><a href="#581124">In reply to RobotRaccoon:</a></em></blockquote><p>There is a USB-C connector</p>

      • robotraccoon

        Premium Member
        01 October, 2020 - 9:31 am

        <blockquote><em><a href="#581127">In reply to TheJoeFin:</a></em></blockquote><p>You know what? I completely missed that. I saw the USB-A and 3.5mm, but I did not take notice of the USB-C between them. WOW. It would still be nice to have a 2nd USB-C port and for those USB-C ports to be used for charging and/or docking.</p>

        • rmlounsbury

          Premium Member
          01 October, 2020 - 10:27 am

          <blockquote><em><a href="#581129">In reply to RobotRaccoon:</a></em></blockquote><p>Though Microsoft still won't do Thunderbolt because they claim it isn't secure. So, there is still that issue. </p>

        • scj123

          Premium Member
          01 October, 2020 - 10:37 am

          <blockquote><em><a href="#581129">In reply to RobotRaccoon:</a></em></blockquote><p>Not sure if you can on this but the USB C port on the Surface Pro 7 can be used for charging and docking, I would guess this would be the same.</p>

    • bart

      Premium Member
      01 October, 2020 - 9:29 am

      <blockquote><em><a href="#581124">In reply to RobotRaccoon:</a></em></blockquote><p>Surface Laptop 3 is the same. I never use the Surface connector, always the USB-C connection.</p>

    • jchampeau

      Premium Member
      01 October, 2020 - 10:39 am

      <blockquote><em><a href="#581124">In reply to RobotRaccoon:</a></em></blockquote><p>Agreed. Knock it off with the Surface Connector already. If they would remove that and put a USB-C port on each side of the device, I would consider buying one.</p>

    • Chris_Kez

      Premium Member
      01 October, 2020 - 12:25 pm

      <blockquote><em><a href="#581124">In reply to RobotRaccoon:</a></em></blockquote><p>Having watched my kid kick out the Surface Connect charging cable multiple times the last few months I’m happy to have it. </p>

    • digiguy

      Premium Member
      01 October, 2020 - 4:19 pm

      <blockquote><em><a href="#581124">In reply to RobotRaccoon:</a></em></blockquote><p>I hope Microsoft will never have the "courage" to remote the surface connect port, that port is a godsent, like magsafe was…</p>

  • Chris_Kez

    Premium Member
    01 October, 2020 - 10:18 am

    <p>Not a fan of the low-resolution, low-PPI screen. 148 PPI is just not very good, but especially compared to other modern Surface devices: Surface Laptop 3 13"/15" 201 PPI; Surface Go 2 10.5" 220 PPI; Surface Pro 7 12.3" 267 PPI; Surface Book 3 13" 267 PPI. </p><p>I'm kind of baffled why they wouldn't just use the same 12.3" panel from the Surface Pro. That thing has been around for ages; surely they've lowered the cost of manufacturing by now. Why spin up a completely new manufacturing line for this?</p><p>Update: you have to go back to the original Surface RT (also 148 PPI) to find a &lt;200PPI Surface.</p>

  • rmlounsbury

    Premium Member
    01 October, 2020 - 10:39 am

    <p>The Surface Laptop Go in the 128GB configuration would be a slam dunk no-brainer decision. Except, for whatever reason that screen that Microsoft elected to go with and it's sub 1080p resolution. even the Surface Go has 1080p! I get that there are compromises to get to lower price points but the screen seems like one place they shouldn't have compromised and at least given you a full 1080p panel. </p><p><br></p><p>I was ready to pre-order until I realized the resolution on the screen. I guess I'll have to see it in store and see it in person to judge whether or not it will work for me. I'd like to think it will be fine since it is $600 cheaper than the Surface Laptop 3 13" in the same configuration. That is a lot bones for what amounts to 53 PPI an a slightly larger screen. </p><p><br></p><p>Either way this is still an excellent deal. </p>

    • Chris_Kez

      Premium Member
      01 October, 2020 - 12:06 pm

      <blockquote><em><a href="#581189">In reply to rmlounsbury:</a></em></blockquote><p>This has the same 148 PPI as the original Surface RT from 2012. No Surface since then has been below 200 PPI. </p>

  • will

    Premium Member
    01 October, 2020 - 10:43 am

    <p>I am confused….are we going back the Netbook days? I guess this is the Microsoft ChromeBook answer? I agree with others that the screen is ok, but they should have used the screen from the tablets. Personally I would like to see them improve and update the current laptop with a dGPU. </p>

    • KingPCGeek

      Premium Member
      01 October, 2020 - 4:18 pm

      <blockquote><em><a href="#581191">In reply to will:</a></em></blockquote><p>With an i5 in this it is not even close to a netbook with their crappy Atom chips.</p>

  • Stoicjim

    Premium Member
    01 October, 2020 - 11:05 am

    <p>For such a portable device I wish it also had LTE like the Surface Go. I haven't upgraded from my Surface Pro w/LTE just for that reason.</p>

  • bluvg

    01 October, 2020 - 11:25 am

    <p>"fingerprint scanner integrated into the power button"</p><p><br></p><p>Touch it to login, but don't press too hard or you'll shut it off.</p>

    • bkkcanuck

      01 October, 2020 - 11:39 am

      <blockquote><em><a href="#581229">In reply to bluvg:</a></em></blockquote><p>And what foundation is there for this?</p>

      • bluvg

        01 October, 2020 - 12:31 pm

        <blockquote><em><a href="#581235">In reply to bkkcanuck:</a></em></blockquote><p>It was party a joke, but isn't that what a power button does?</p>

        • 02nz

          18 October, 2020 - 10:35 am

          <blockquote><em><a href="#581255">In reply to bluvg:</a></em></blockquote><p><br></p><p>On my Lenovo IdeaPad 5, when I press the power button to turn on the computer, the integrated fingerprint scanner "saves" the print for logging in. So I don't have to press it again to log in, and boot is super quick (&lt;10 seconds cold boot). My guess is that the Surface also works that way.</p>

  • crunchyfrog

    Premium Member
    01 October, 2020 - 11:33 am

    <p>I love the idea, however my Surface Go 2 kind of blows it away on specs. That may not be fair to say in all aspects but no doubt the next iteration will address the shortcomings.</p>

  • glenn8878

    01 October, 2020 - 11:34 am

    <p>"<span style="color: rgb(0, 0, 0);">Core i5, 4GB of RAM, and 64GB". The 64GB is way to small. You need at least 128 or 256GB. It's not future proofed with i5 and 4GB. I would go with i7 and 8GB. This model won't last 2 years with this configuration, but the design is nice and very macbook air styling.</span></p>

  • frostywinnipeg

    01 October, 2020 - 12:12 pm

    <p>While we all appreciate moar speed it just seems not quite right that an i5 is partnered with 4/64.</p><p><br></p><p>I can just imagine someone saying "This laptop is so fast that…out of memory? WTF!"</p>

    • 02nz

      03 October, 2020 - 11:01 am

      <blockquote><em><a href="#581250">In reply to FrostyWinnipeg:</a></em></blockquote><p>I'd much rather have a dual-core i3 with 8GB of RAM than this. And if I'm not mistaken the 64 GB is eMMC, not a true SSD, so it'll really feel pretty slow.</p>

  • saint4eva

    01 October, 2020 - 2:16 pm

    <p>What a beautiful device.</p>

  • colin79666

    Premium Member
    01 October, 2020 - 3:41 pm

    <p>£200 extra to take the SSD from 128GB to 256GB. That is Apple levels of rip off!</p>

  • mjgerrard

    01 October, 2020 - 4:10 pm

    <p>Love the look of these and I might be going for one as a trade in for my old laptop. I dont need the power (I have a desktop for that) and have been looking for a decent modern equivalent of the old Macbook 12 that's now discontinued. I'll wait for reviews, but it looks cracking value if well built.</p>

  • ponsaelius

    01 October, 2020 - 5:58 pm

    <p>They certainly have learned that the Intel Pentium Gold is actually "not a thing". However, the small(ish) screen, low res webcam and the 128gb storage they offered on the Surface Pro in 2012 seems somewhat mean. Giving it better specs would have pushed the price a little but it also would make the Surface Laptop 3 look expensive. </p><p><br></p><p>The Surface team are discovering that new form factors are great but there is a reason for some of the old form factors. I feel the screen is too small. If only Microsoft had a retail presence to exhibit these rather than rely on stores sticking them on back shelves while trying to sell you an HP or Lenovo. </p><p><br></p>

  • kjb434

    Premium Member
    01 October, 2020 - 9:45 pm

    <p>Is the bigger news that Mehedi is back? </p>

  • techreader

    01 October, 2020 - 10:25 pm


  • 02nz

    03 October, 2020 - 11:04 am

    <p>Microsoft continues with the outrageous pricing for storage upgrades – going from 128 to 256GB costs $200, double what Apple charges (already arguably overpriced), and probably like a 20X markup of what Microsoft is actually paying.</p><p><br></p><p>EDIT 10/18: Was at a Best Buy yesterday and played around a bit with a display model. It's pretty nice and would be a good option for kids or as a secondary device, but still overpriced esp. given the base configuration is nearly unusable with 4GB RAM and 64GB of eMMC. And, one of the display models had a defective display that was flickering like crazy. Considering it couldn't have been there for more than a few weeks, not confidence-inspiring.</p>

  • yahay

    06 October, 2020 - 12:47 pm

    <p>Does the Microsoft surface laptop go actually have a backlit keyboard? If so where is the button for it?</p>


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