Samsung is Canceling Galaxy Fold Preorders

Posted on May 7, 2019 by Paul Thurrott in Android, Mobile with 6 Comments

Samsung said today that it cannot predict when it will be able to ship its innovative Galaxy Fold smartphone. As such, it will automatically cancel all preorders unless customers notify it otherwise.

“If we do not hear from you and we have not shipped by May 31st, your order will be canceled automatically,” reads a Samsung email sent to those who preordered the $2000 folding handset.

Briefly positioned as an example of Samsung’s technical acumen, the Galaxy Fold has become an embarrassment to the smartphone giant. Other phone makers, especially Huawei, quickly announced superior designs. And then reviewers who received the first Galaxy Fold units immediately began reporting serious design flaws. Samsung canceled preorders and promised to fix whatever was wrong.

That’s going to prove difficult if not impossible, as the Galaxy Fold will obviously require a major redesign. I will be surprised is the Fold ships this year.

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Comments (6)

6 responses to “Samsung is Canceling Galaxy Fold Preorders”

  1. provision l-3

    While this is incredibly embarrassing for Samsung I'm guessing they will weather this in the long term with the only real damage being years of dumb jokes people make when they want to criticize whatever Samsung is doing.

  2. Brazbit

    A wise man once said "You got to know when to hold 'em. Know when to fold 'em. Know when to walk away and know when to run." Sounds like Samsung is in that tentative space between hold and walk away.

  3. jimchamplin


    What a surprise. :)

  4. webdev511

    When you push the envelope, sometimes the envelope pushes back...hard.

  5. JCerna

    Cancel it already it's the best move Samsung. If you don't your going to have to sell your next version at half the price or spend millions on PR.

  6. chaad_losan

    Good decision. They actually did the right thing.

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