As you may have heard, Google only sold 3.9 million Pixel handsets in all of 2017. But the erstwhile hardware maker has a bigger problem than that. Its flagship phone, the Pixel 2 XL, was one of the most unreliable devices ever released to the public.

This is a problem because Google is trying to establish its hardware credibility in order to more effectively compete against Apple. Suffice to say that it has failed miserably: No one with experience with both devices, like me, would ever hold up the Pixel 2 XL as a viable competitor to Apple's excellent iPhone X.