Surface, Can You Spare a Part?

Posted on September 16, 2021 by Paul Thurrott in Microsoft Surface with 12 Comments

In February, Microsoft introduced spare SSDs for Surface Pro 7+ PCs. Now, the firm is offering even more spare parts for sale to businesses.

“We’re pleased to announce that commercial customers can order spare parts from our largest ever commercial spares offering, enabling their IT technicians to service [PCs] on-site,” Microsoft’s Tomer Katz writes in the announcement post. “These new spares are available to customers in all Surface markets and will begin shipping October 15. But please note that previously released spares—such as SSDs for Surface Pro 7 + that I discussed earlier—are currently only available in the US.”

This is a pretty nice escalation of spares parts. Not only does it expand beyond a single part, it expands to include multiple Surface PCs as well. That said, availability varies by device, so you can references the chart above for the details.

Commercial spares for Microsoft Surface PCs can be purchased from a Microsoft Authorized Device Reseller, the company notes.

Join the discussion!


Don't have a login but want to join the conversation? Become a Thurrott Premium or Basic User to participate

Comments (12)

12 responses to “Surface, Can You Spare a Part?”

  1. Wondering_Bard

    Yet another reason not to buy Microsoft products as a consumer. Sure you're allowed to repair your surface, but only if you're a business and buying in bulk. Otherwise you can f*** right the heck off.

    • christophercollins

      I mean, this is really for repair shops. But, there are tons of easy ways to buy these parts on your own.

      The most popular upgrade on Pro 7+ is the SSD. It is a standard 2230 m.2 SSD. For sale everywhere.

      It's no different than how easy it was to buy the 'business' Surface Laptop with Intel if you wanted it.

      A little Googling goes a long way.

    • lwetzel

      Not being forced to buy them if they don't meet your requirements.

    • ndragonawa

      I mean you can get these parts right now on eBay. Now, they'll be offering them in bulk for the enterprise and for repair shops, which will trickle down back to eBay anyway.

      Or did you want to buy these on the Microsoft Store, pay $100 for a $20 part. That's what Dell does.

    • gavinwilliams

      > Yet another reason not to buy Microsoft products as a consumer. Sure you're allowed to repair your surface, but only if you're a business and buying in bulk. Otherwise you can f*** right the heck off.

      Wow, so aggressively negative. Meanwhile, most of us have been buying phones, laptops and tablets which never get repaired or upgraded, no problem.

  2. safesax2002

    Yet still not an option for replacing the most critical piece of a Surface; the battery.

    • safesax2002

      I should add that I realize this is more of a design issue with the hardware but it is still a problem that needs to be addressed.

  3. JH_Radio

    Can anything be repaired with the first generation Surface Pro? That's the one I'm rocking.

    For example SSD or memory upgrade? or is that all sottered?


    • LouS

      I still use my original Pro from time to time. The power switch is starting to act up but other than that it still works for what I need it to.

      Are you able to use the original docking station? When I hook mine up the internet keeps dropping and reconnecting. Not sure if it is the Surface, the docking station, or it just isn't compatible with Windows 10.... And after all this time Microsoft won't answer. lol

  4. harmjr

    This is why I am leaving Surface for either HP or Dell's clone. This angers me to much. I an a DIY guy with a small budget and Surface is intentionally designed to be hard to repair. I hate Panos so much!

    • SvenJ

      Yea, I really don't imagine that 'hard to repair' was one of the bullets on the board in the brainstorming session for Surface attributes. I think that is fallout from many of the others, light, thin, clean lines. Not saying it shouldn't be easier to repair, just that I don't imagine 'hard to repair' was a design goal.

      • james.h.robinson

        Plus, the nice thing about Windows is that you can choose to buy a machine that is superbly easy to repair if you choose. It's not like you're dealing with Macs.