You Can No Longer Sync your Microsoft Movies & TV Account with Disney

Posted on September 8, 2017 by Paul Thurrott in Music + Videos, Microsoft Movies & TV with 34 Comments

You Can No Longer Sync your Microsoft Movies & TV Account with Disney Movies Anywhere

I’m not sure which side of the partnership unraveled this, but you can no longer sync your Microsoft Movies & TV account with Disney Movies Anywhere.

“Your Disney Movies Anywhere account has been unlinked from Microsoft Movies & TV,” an email from Disney alerted me this morning. “Your existing movies on Microsoft Movies & TV and Disney Movies Anywhere are safe and will not be affected. [But] any future movie purchases from Microsoft Movies & TV will no longer be shared with Disney Movies Anywhere.”

I first wrote about Disney Movies Anywhere about two years ago, when I noted that Walt Disney Studios was expanding the availability of its cloud-based video service content beyond Apple’s iTunes and Apple TV to include Amazon, Android TV, Microsoft, and Roku.

“Basically, when you buy Disney videos from ‘participating providers’—Amazon Video, Apple iTunes, Google Play, Microsoft, and VUDU—you can link those purchases to Disney and then access them all from a single location,” I wrote at the time. “(Or, you could buy the content through the Disney Movies Anywhere site, using one of those providers.) In doing so, you are linking a Disney account with one or more provider accounts.”

The expansion put Microsoft’s lackluster Movies & TV app—which is available only on Windows 10 and Xbox One—on par, so to speak, with rival services. At least from a Disney perspective.

“There is a good reason to do this,” I added. “If you purchased qualifying movies on other services, they will be made available on Microsoft’s Movies & TV service (and vice versa).”

I later wrote up how this work in Tip: Sync Accounts with Disney to Get Your Movies Anywhere. And I’ve been enjoying my own purchases across multiple services ever since.

But as of this week, that’s no longer the case. Now, (new) Disney Movies Anywhere content sharing is only available on Amazon Video, Apple iTunes, Google Play, Verizon Fios, and VUDU, Disney says.

I don’t see anything more about this on the Disney Moves Anywhere website, and when I tried to reconnect my Microsoft account, which was indeed disconnected, it failed. I will note the maybe not coincidental timing, however: Disney announced its hookup with Microsoft (and other content providers) exactly two years ago. Perhaps a contract expired and Microsoft simply didn’t renew. Which makes some sense: I bet there isn’t even a team of people at the software giant that works on this service.

Anyway, maybe it comes back when someone from Redmond finally gets to their email. Or maybe this is the start of an inevitable decline for Movies & TV.


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Comments (34)

34 responses to “You Can No Longer Sync your Microsoft Movies & TV Account with Disney”

  1. SherlockHolmes

    Disney brings his own streaming app later this year. Thats the reason.

    • JacobTheDev

      In reply to SherlockHolmes:

      Unlikely, DMA is for purchases. Disney's new service is supposed to be more like Netflix.

      • SherlockHolmes

        In reply to Jacob-Bearce:

        With streaming app I mean streaming service. Not an Windows 10 app. Netflix lost their rights too starting 2019. My guess is thats the reason for Movies & TV app as well.

        • JacobTheDev

          In reply to SherlockHolmes:

          I believe Disney has now announced plans for a streaming service, but that still doesn't make any sense with regards to DMA; they'll almost certainly continue selling their movies on third party platforms. Plus they just re-invested in DMA as the more open "Movies Anywhere" platform, with several other major studios. I don't think it's going anywhere any time soon, this is just Microsoft dropping the ball for whatever reason.

    • evox81

      In reply to SherlockHolmes:

      Agreed... Considering Disney is also pulling their content off of Netflix, I suspect we'll see more of these notices cropping up, for other services, as their contracts expire.

  2. rwoods716

    "I bet there isn’t even a team of people at the software giant that works on this service."

    This is great. I always imagine some intern in a dusty basement with a sign on his desk (because he doesn't even have a cubicle with walls) that says "Movies & TV department", that was made with Microsoft Works and printed on a dot matrix printer. In a stack of papers that he'll never have time to get through is the Disney contract, which is destined to be forgotten, as if it was stored in Dory's memory in Finding Nemo, which sadly can no longer be purchased with Movies & TV and synced with Disney Movies Anywhere.

  3. flipdiving

    This movie is great. I would love to. Noticeable and actors took a hit.

    despacito lyrics , bodak yellow lyrics

  4. sham63

    As long as I can still buy or rent them from the Windows store this will not affect me, or a lot of people I think. I do not have Disney Movies Anywhere and never even heard of it. There are so many option for buying and renting this stuff already, who needs another. Besides Disney which is probably seeing $$$$.

  5. gregsedwards

    It's worthwhile to note that it happened two years to the day after they announced the ability to link your MM&T account to DMA, so something tells me it coincided with some kind of contract renewal.

  6. zorb56

    I heard on the local news this afternoon that Disney was pulling their movies from Netflix as well. Perhaps related?

  7. hrlngrv

    I’m not sure which side of the partnership unraveled this . . .

    Who needed whom more?

    • the_3rd_pedal

      In reply to hrlngrv:

      I'm pretty sure it was Disney who cancelled the deal, since they just ended their deal with Netflix. It seems the plan is now for them to direct everyone to their own streaming service.

  8. Tallin

    I don't think Disney really cares about DMA, considering it has never expanded outside of the US, unlike UltraViolet and most other online video stores.

  9. navarac

    I have got to the stage of "Don't trust and sign up for anything that has Microsoft attached to it". Absolutely no staying power.

  10. RustyGates

    Paul I sent an email to

    Within the last few weeks Apple and Disney sent out reminders saying that the connection between accounts had to be renewed. I did that and activated all my accounts including Movies and TV and it's working. If you have one of these accounts you may want to log in an activate Amazon, iTunes, Vudu, Verizon, and Google.

    Looking in my junk mail, I don't see that Microsoft sent a message, seems like a blunder on their part.

  11. jrickel96

    I really don't understand why they either don't make Movies & TV available on other platforms or just link up with Ultraviolet. I have stuck with VUDU because it is the one that is most readily available everywhere and it links my UV library. I also can SHARE my UV library with five people. The only negative is VUDU's interface can be a bit clunky. I really like how iTunes handles everything with a menu, etc, but iTunes is also very limited. Amazon's interface is worse than VUDU. I like Movies & TV, but it's just as limited as iTunes. If they had the app on iOS, Android, and Roku then it would be a REAL alternative. IF they linked up with UV, it would be a great option.

    • Chris_Kez

      In reply to jrickel96:

      Yeah, Vudu has been my preferred digitial content provider for years. Cross-platform, Ultraviolet and Disney compatible, Disc-to-Digital program, great selection and top-notch video and audio quality. I don't have a 4K TV to evaluate UHD but I can say that their HDX versions were the closest you could get to a physical Blu-Ray disc. And with Walmart as their parent I'm not worried about them going under any time soon.

  12. Dmidnight

    I was wondering what happen. Thanks, I guess I am not the only one.

  13. Waethorn

    So with Disney leaving other media-tech companies, will Pixar pull the plug on the Apple partnership so that there aren't any more shared board members?

  14. glenn8878

    Why Microsoft? Maybe they are the first. I have no plans to purchase any movies. Seeing them once is enough.

  15. vernonlvincent

    This actually looks a little bit more than just Disney starting their own streaming service. They didn't sever ties with the other 'digital locker' services like Vudu

  16. Patrick3D

    I wonder if Microsoft's Amazon deal will go beyond digital assistants to include movies, TV and music content. It would make sense for them to drop their own licensing deals and partner with a larger service provider.

    • wolters

      In reply to Patrick3D:

      Yes, I would assume in this day in age, if your "purchase to stream service" goes away that it will be picked up by someone else and it makes sense that it could roll to Amazon.

  17. timothyhuber

    I recently had to reconnect my Amazon account to Movies Anywhere, so it may very well be connected to a contractual renewal. It's sort of disappointing, but honestly, since MS Movies don't play outside the MS infrastructure, it was something I never really used.

  18. MichaelMDiv

    Disney just wants to build a new streaming service, based on their content. It's why they are pulling out of Netflix (unless of course Netflix gives them a sweetheart deal). They think it will be more successful if everyone has to come to them.

    • david.thunderbird

      In reply to MichaelMDiv:

      Boy, I hope they have another stink coming.

    • Stooks

      In reply to MichaelMDiv:

      Yes this is the reason. The Netflix pull out was announced a month ago.

      Disney is buying BAMTech a streaming service. It is supposed to launch in 2019 and you will only be able to get content, like Star Wars, Pixar movies and new Disney/Marvel content from this new service. They also own ESPN and there is talk that some of that content will only be on this new service.

      Odd Paul did not mention any of this. Then again when he gets a chance to bag on a Microsoft product why muddy the impact with facts.

      • cope23

        In reply to Stooks:

        While, I do think that is the ultimate reason here, what doesn't make immediate sense to me is why the other services are still connected. If this was an announcement overall that Disney was shuttering the "Disney Movies Anywhere" service in its entirety, I would agree. The fact that just MS isn't part of it anymore does seem more like they didn't renew some agreement where others did.

        Now, maybe Microsoft has the forward looking vision that they see the writing on the wall that this capability will be killed with the launch of the Streaming Service so they opted to not renew for the next year... but when do they seem to be ahead of the curve with consumer platforms... (aside from Xbox Live)

        Net-net, I am pretty angry that this doesn't work, I use this capability all the time (*I live in a technology diverse household - iOS, Google, Microsoft, Amazon are all well represented) and having the ability to watch this content, regardless of the platform was fundamental to our happiness. I also though this would be the wave of the future with other studios looking to adopt a similar model, freeing us from vendor/platform lock-in.

        Apparently, I was wrong.

      • MichaelMDiv

        In reply to Stooks:

        To be fair to Paul, he is not just reporting the Disney pullout, but also highlighting the dangers of buying content through Microsoft. They have shown numerous times that they will abandon applications and digital licensing to the harm of their customers. Ever since the failure of Zune, I have no confidence in Microsoft to maintain digital content. Plus, I don't think the Movies and TV app itself is very is usually one of the first things I remove (along with Groove, the music app)

  19. jeetisking

    Honestly I'm not sure, it's fine or not. Why it's happened with Disney

    Btw you may visit best hollywood movies download