Microsoft is Killing Outlook.com Premium

A support document describing new premium Outlook.com features for Office 365 subscribers hides the real story today: Microsoft just killed Outlook.com Premium.

I wrote earlier about how Microsoft was bringing some Outlook.com Premium features, like an ad-free inbox, to Office 365 Home and Personal subscribers. That’s great news, of course. But a related support document buries the lede.

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“The Outlook.com Premium standalone offering is now closed to new subscribers,” the support document notes. “Current subscribers can renew their subscriptions to continue receiving subscription benefits.”

Yikes.

There’s also a link to another support document that continues this conversation. But there really isn’t much more to say.

If you’re already using Outlook.com Premium, you can continue to do so. And for now, at least, you can even renew the subscription and keep using its unique features, like custom domain support.

“We will continue to support current Outlook.com Premium customers with a custom domain,” the support document notes. “Just continue to renew your Outlook.com Premium subscription, and your domain renewal will be automatically included in your yearly subscription fee.”

Longer term, it looks like Microsoft will eventually get rid of this service, however.

“We’re working on a solution that will enable you to transfer your domain to other providers,” Microsoft explains. “For now you should continue to renew your Outlook.com Premium subscription to retain control of your domain and to continue using your personalized email address.”

And if you did not sign-up for Outlook.com Premium, you no longer can do so. That’s all she wrote.

And… that sucks.

 

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Conversation 85 comments

  • mikefarinha

    30 October, 2017 - 1:09 pm

    <p>Will this newly combined service support Bring Your Own Domain?</p>

    • John Spear

      Premium Member
      30 October, 2017 - 1:45 pm

      <blockquote><a href="#211573"><em>In reply to mikefarinha:</em></a></blockquote><p>It feels like it might, using the 'Bring Your Own Domain' as an alias of an account that has an @outlook.com primary alias. I've not tested this, though.</p>

      • TrevorL

        Premium Member
        30 October, 2017 - 11:27 pm

        <blockquote><a href="#211587"><em>In reply to John_Spear:</em></a></blockquote><p>Ah, but if you have an old Windows Live custom domain where the domain is registered elsewhere, you do not have an @outlook.com account on which to hang the alias. In that case the custom email address IS your MSA.</p>

        • Marc Mackey

          30 October, 2017 - 11:56 pm

          <blockquote><a href="#211798"><em>In reply to TrevorL:</em></a></blockquote><p>I also have WLD and didn't migrate because of the 5 email address limit. I've searched long and hard for a substitute for Live Domains that would give me phone sync for 7+ email accounts in my family. I haven't found anything outside of paying $5/month/user or more – which is too expensive for a family setup. Probably the only thing to do at this point is roll your own server, or suck it up and pay through the nose. In 2017 you wouldn't think custom domains would be such an advanced and expensive thing. </p>

          • yaddamaster

            31 October, 2017 - 2:29 am

            <blockquote><a href="#211801"><em>In reply to astrocramp:</em></a></blockquote><blockquote><em>What I had before Live Domains and what I'm going to go back to is through emailhosting.com. You can get one email account and then set up as many aliases and forwarders as you want. Each aliasforwarder will just go to either an outlook or a gmail account. But yeah, it's ridiculous there aren't better options in 2017.</em></blockquote><p><br></p>

        • Stephen Brancati

          04 November, 2017 - 12:45 pm

          <blockquote><a href="#211798"><em>In reply to TrevorL:</em></a> "<span style="color: rgb(0, 0, 0); background-color: transparent;">if you have an old Windows Live custom domain where the domain is registered elsewhere, you do not have an @outlook.com account on which to hang the alias. In that case the custom email address IS your MSA."</span></blockquote><p>The workaround is to log into Outlook.com with the custom domain email address, create an alias @outlook.com email address, and then promote that new alias to be the primary one. It should become the MSA.</p>

    • Ashdude

      30 October, 2017 - 11:16 pm

      <blockquote><a href="#211573"><em>In reply to mikefarinha:</em></a></blockquote><p>I'm using my own domain, that I purchased from GoDaddy, with Office 365. I set it up about 2 months ago. I double checked my subscriptions and all I have is a 1 year sub for Office 365 Personal and Xbox Live. </p>

  • glendo calrissian

    Premium Member
    30 October, 2017 - 1:14 pm

    <p>Getting the rug constantly jerked out from under you is starting to suck. </p>

  • Darekmeridian

    30 October, 2017 - 1:14 pm

    <p>Wow… I would like to kick someone right now.</p><p><br></p><p>I am pretty sure that it's only a matter of time before you won't be able to even renew.</p><p><br></p>

  • gvan

    30 October, 2017 - 1:23 pm

    <p>I just signed up for Outlook Premium a few weeks ago! I'm happy with it. Why is Microsoft pulling a "Google"?</p>

    • arknu

      Premium Member
      30 October, 2017 - 1:36 pm

      <blockquote><a href="#211577"><em>In reply to gvan:</em></a></blockquote><p>Sadly, lately it's Microsoft that has been randomly killing products, not Google. This is just the latest one.</p>

      • navarac

        30 October, 2017 - 2:37 pm

        <blockquote><a href="#211583"><em>In reply to arknu:</em></a></blockquote><p>As I wrote before (when Groove was pulled) I'll not subscribe/buy/invest in anything from Microsoft at the moment. <span style="background-color: rgb(255, 255, 255);"> Apart from Windows (?) itself I just do not trust them anymore.</span></p>

  • Alexander Rothacker

    Premium Member
    30 October, 2017 - 1:25 pm

    <p>So glad I procrastinated on moving my e-mail with a custom domain name over to them.</p>

  • skborders

    30 October, 2017 - 1:30 pm

    <p>My guess is there weren't a lot of subscribers.</p><p><br></p>

  • Engineerasaurus

    Premium Member
    30 October, 2017 - 1:31 pm

    <p>Why wouldn't you just go for Office 365 instead of Outlook Premium? O365 would appear to do everything that Outlook.com does and then some…</p>

  • Mark from CO

    30 October, 2017 - 1:39 pm

    <p>Paul:</p><p><br></p><p>I would say skborders is probably right about the number of subscribers. But you have to wonder if Microsoft really has a strategy for this stuff, and more important the patience and willingness to invest in products to see them succeed. Seems like Microsoft is throwing a lot things against the wall to see if anything sticks… </p><p><br></p><p>Mark from CO</p>

  • Cdorf

    Premium Member
    30 October, 2017 - 1:43 pm

    <p>Booo- What a fantastic deal that was. I signed up immediately when that came out. I hope they make the transition smooth for those of us that purchased it and with a custom domain too.</p>

  • C.J. Martinez

    Premium Member
    30 October, 2017 - 1:52 pm

    <p>Any word on what happens to customers with an Outlook.com subscription and a separate Office 365 Home Plan?</p>

    • gvan

      30 October, 2017 - 2:12 pm

      <blockquote><a href="#211600"><em>In reply to C_J_Martinez:</em></a></blockquote><p>Paul, please provide some info for those of us in this double subscriber situation if possible! This sounds like a positive cost saving with no downside if I'm reading these articles right?</p>

    • Chris_Kez

      Premium Member
      30 October, 2017 - 4:58 pm

      <blockquote><a href="#211600"><em>In reply to C_J_Martinez:</em></a></blockquote><p>I'd like to know this as well. I liked Outlook.com Premium because it was ad-free and offered custom domain support, which AFAIK were not features of Office 365 Home or Personal.</p>

  • gvan

    30 October, 2017 - 1:57 pm

    <p>How will this impact people who are subscribers of both Outlook Premium AND Office 365? In reading both of Paul's articles it sounds like there will be no impact. Just a benefit of one less bill as both services will be covered under the Office 365 subscription???</p>

  • Hougaard

    30 October, 2017 - 2:00 pm

    <p>Well, converting it to a Office 365 (home with mail) offering would be the smart thing…</p>

  • prjman

    30 October, 2017 - 2:04 pm

    <p>I've been a lifelong fan of Microsoft products. Of late, however, I have been rethinking brand loyalty, and moving my usage over to a variety of companies, instead of just MS. </p><p><br></p><p>MS has been killing too many products without regard to the impact on customers. In doing so, they are forcing people to question whether or not the product they are purchasing from them will be supported for ANY length of time, much less long into the future. They will likely retain a good portion of what 'Outlook Premium' was, and if that benefits you, that's great. Don't expect your 'killer' feature to be kept, however.</p><p><br></p><p><br></p>

    • Winner

      31 October, 2017 - 11:20 am

      <blockquote><a href="#211616"><em>In reply to prjman:</em></a></blockquote><p>You have found wisdom…</p>

    • Waethorn

      01 November, 2017 - 7:56 am

      <blockquote><a href="#211616"><em>In reply to prjman:</em></a></blockquote><p>So, can we just summarize this as:</p><p><br></p><p>"Microsoft: What can we disappoint you with today?"</p>

  • Bart

    Premium Member
    30 October, 2017 - 2:17 pm

    <p>If this service wasn't gaining enough traction (and pls don't use this site as a reference), then it makes perfect sense for MS to do so. </p>

    • Bart

      Premium Member
      30 October, 2017 - 2:18 pm

      <blockquote><a href="#211622"><em>In reply to Bart:</em></a></blockquote><p>Economic sense that is</p>

  • gregsedwards

    Premium Member
    30 October, 2017 - 2:20 pm

    <p>I suppose I'll miss having a custom domain. But otherwise I don't think I'll really notice as I already have an Office 365 Home Premium subscription. And to be honest, I was less than impressed with their custom domain services. It turns out there's nothing you can really do with that domain except use it as a vanity email address, which I think I've done exactly zero times this year. If I get the other core features in Office 365, then I'm happy with that.</p>

  • jbuccola

    30 October, 2017 - 2:23 pm

    <p>It was half-baked anyhow. Couldn't specify which alias from which to send calendar invites, had a buggy admin console. I ended up getting O365 personal and migrating to that months ago for this reason. Once Apple finally improves sharing features on iCloud (folders are a glaring miss), I'm gone – Microsoft will mean as much to me as Adobe; a fine productivity toolset with a shaky consumer offering.</p>

  • Simard57

    30 October, 2017 - 2:26 pm

    <p>if I bit and have a custom domain through Outlook Premium, I have to iterate another subscription period to learn what my options are? </p><p><br></p><p>How does Microsoft think I should feel about that — of course they probably do not care. Would have been better if they had a full story before announcing this.</p>

  • chrisrut

    Premium Member
    30 October, 2017 - 2:36 pm

    <p>Went through a dead-end-custom-domain back in Home Server days. Sigh… Once bitten, twice shy, so I've never gone this route again. Because. So, I sit and wait and wonder what Microsoft might now recommend that would instill such confidence I'd make the leap again?</p>

    • bassoprofundo

      Premium Member
      30 October, 2017 - 2:50 pm

      <blockquote><a href="#211635"><em>In reply to chrisrut:</em></a></blockquote><p>Same here for me but with Windows Live Custom Domains… I'm still "stuck" right now with my family's accounts on a WLD and was frankly too afraid to try and migrate everything over to Outlook Premium (which, to be clear, wouldn't have been a true <em>migration</em> anyway since they basically offered no path for migration). I'm glad I didn't even attempt that nightmare.</p>

      • TrevorL

        Premium Member
        30 October, 2017 - 11:12 pm

        <blockquote><a href="#211640"><em>In reply to bassoprofundo:</em></a></blockquote><p>I also am sitting on a (now obsolete but still working) Windows Live Custom Domain. Always wished to convert to an Outlook.com Premium custom domain. I naïvely thought that since it was a paid service as opposed to a free one, it might stick around longer. I never did it because I could never find advice on how to do this – it looked like it might be tricky.</p><p><br></p><p>Not sure how to deal with this now. That's another thing to the long and growing list of services that Microsoft has ripped out from under me. (I think I've got 8 things on the list that have directly affected me.)</p>

  • dougkinzinger

    30 October, 2017 - 2:41 pm

    <p>Been using OL.com Premium for over a year now. Beta tested it. Told MS had three excellent use cases – and all three ended up using the service. Perfect for families who want(ed) a custom domain name. All are still using it. Shame they're killing it.</p>

  • ram42

    30 October, 2017 - 2:50 pm

    <p>I signed up for the Outlook Premium + custom domain promo when it became available last year. I briefly entertained making it my primary personal email option, but there was that nagging feeling in the back of my mind that I had better not do that–Microsoft is not a company to be relied upon for most anything besides Windows and Office. They proved me right.</p>

  • mattbg

    Premium Member
    30 October, 2017 - 2:55 pm

    <p>Ah… I just removed my personal domain from Office 365 Business to move it over to Outlook Premium. The domain removal has been in progress for 2 days.</p><p><br></p><p>It sometimes feels like dealing with an untrustworthy friend when engaging with Microsoft products/services. I pity anyone that is in charge of maintaining support procedures based on Windows 10 with the number of things that change, move, or are removed or deprecated between "feature updates".</p>

  • wunderbar

    Premium Member
    30 October, 2017 - 3:11 pm

    <p>People give google crap for killing consumer services all the time, but I'd argue that Microsoft is just as bad.</p><p><br></p><p>If it isn't directly related to Windows 10 or Xbox, I wouldn't trust any consumer service from Microsoft.</p>

    • maethorechannen

      Premium Member
      30 October, 2017 - 3:20 pm

      <blockquote><a href="#211647"><em>In reply to wunderbar:</em></a></blockquote><p><br></p><p>Even Xbox isn't 100% safe, just look at the Kinect. They also seem to be going out of their way to blur the lines between console and PC, which doesn't exactly inspire long term confidence in the console.</p>

  • Stooks

    30 October, 2017 - 3:12 pm

    <p>Microsoft = Enterprise Subscription Company. Everything/Everyone else is an after thought.</p><p><br></p><p>I am surprised they did not rename it first, then 6 months later kill it off.</p>

  • SherlockHolmes

    Premium Member
    30 October, 2017 - 3:15 pm

    <p>And again, Microsoft slaps private customers in their faces. Im glad I did subscribe to outlook.com Premium a year ago so it looks like I can keep it a little while longer. </p>

  • Finley

    Premium Member
    30 October, 2017 - 3:44 pm

    <p>What bs</p><p><br></p><p>Are they able to support a service for anything beside a large corp.</p>

  • ben55124

    Premium Member
    30 October, 2017 - 3:55 pm

    <p>Only took MS 9 months – so learning to fail faster. Better than drawn out — zune, media center, windows phone, music, etc.</p>

  • gvan

    30 October, 2017 - 4:50 pm

    <p>Every time I get upset with Microsoft for ignoring customer needs, I take a deep breath and look at my Apple TV remote. HeHeHe…</p>

  • PeteB

    30 October, 2017 - 5:25 pm

    <p>It seems Nadella is going to keep "hitting refresh" until not one customer is left.</p>

  • rth314

    Premium Member
    30 October, 2017 - 5:38 pm

    <p>Please write more. I have Outlook.com Premium and an Office 365 Home subscription. I use Premium so that my personal domain sends mail to Outlook inboxes. It sounds like that feature won't be supported in Office 365. But there are no options to renew or auto-renew the Outlook.com Premium subscription (even though they claim you can renew). I went through the headache of moving my domain email to Outlook.com Premium this year. It took Microsoft Support over a month to get it working properly. Now it looks like I have to move it again because Nadella doesn't care about inconveniencing customers. He's now killing services that were released in the same year! Don't rope in your customers with products you aren't committed to having. It's hard having faith in any Microsoft consumer service at this point.</p>

    • gvan

      30 October, 2017 - 6:48 pm

      <blockquote><a href="#211718"><em>In reply to rth314:</em></a></blockquote><p>Agreed. We need Paul to dig up more details and write it up. I'm hoping Microsoft will do the right thing and add custom domains to their office 365 subscription. That solves all our problems…</p>

      • Trickyd

        30 October, 2017 - 6:57 pm

        <blockquote><a href="#211726"><em>In reply to gvan:</em></a><em> it's doubtful they'll do that given they removed the custom domain and website element of office 365 last year. I suspect they don't want the support headache for anything domain related.</em></blockquote><p><br></p>

        • peten1020

          31 October, 2017 - 6:19 am

          <blockquote><a href="#211730"><em>In reply to Trickyd:</em></a></blockquote><p>There's no headache to support a custom domain. They are trying to bring on-board hosting companies to provide Office 365 services and hand them the consumer/small business base. Think of them as the OEMs. There's no reason to compete with them on a $3/mo email hosting. </p>

  • Chris_Kez

    Premium Member
    30 October, 2017 - 5:48 pm

    <p><span style="color: rgb(0, 0, 0);">It seems both Microsoft and Google are expecting that the need for custom domains is really just limited to business users. I assume the market for individuals and families that want this is too small. So i</span>f you're looking for custom domain support (and didn't already subscribe to Outlook.com Premium), Microsoft wants you to step up to O365 Business Premium ($12.50 per user per month). If you look at Google's G Suite options, you can either get G Suite Basic with 30GB of cloud storage ($5 per user per month) or G Suite Business which is $10 per user per month and offers either unlimited storage (5+ users) or 1TB per user (&lt;5 users). </p><p>I guess an alternative is to find a cheap email hosting solution and then connect that to regular Outlook or Gmail to use them as a front-end? What a mess these guys have created. </p><p><br></p>

    • Chris_Kez

      Premium Member
      30 October, 2017 - 5:49 pm

      <blockquote><a href="#211719"><em>In reply to Chris_Kez:</em></a></blockquote><p><span style="background-color: rgb(255, 255, 255);">One issue I've run into with Google is that not all of their services work with a G Suite (formerly Google Apps) account. Most recently, things like the new Google Assistant and Google Home do not work with G Suite accounts. Their streamlined "Inbox" app didn't work for a long time, and still doesn't work with G Suite for Education or Government accounts. I don't think you can set up Google Music family accounts. And if you use it to buy movies or apps or games, then AFAIK you are locked into paying that monthly fee to maintain access (i.e. there is no way to transfer that stuff to a "personal" Google account). </span></p>

  • torsampo

    30 October, 2017 - 6:28 pm

    <p>Burned again with custom domains at Microsoft. I switched back from another provider when they offered Outlook Premium and now I need to switch again. It's not such a huge pain for myself- I actually kind of enjoy the hunt and the setup, but for the other family members on the plan this is embarrassing and will be a pain. Not sure what I will do this time. I G Suite never seems to be up to date with Google offerings so that's out. Office 365 Premium is a bit overkill. Ugh.</p>

    • wright_is

      Premium Member
      31 October, 2017 - 7:41 am

      <blockquote><a href="#211724"><em>In reply to torsampo:</em></a></blockquote><p>Then just renew your current subscription to Outlook.com Premium. It is just closed to new users, according to Paul's article. At least that gives you time to look around without having to rush into anything.</p>

      • torsampo

        31 October, 2017 - 9:39 am

        <blockquote><a href="#211897"><em>In reply to wright_is:</em></a></blockquote><p>"closed to new users" must inevitably mean closed to all users, I'd just like some clarity as to the timeframe for that to happen. I registered my own domain so I don't rely on Microsoft for that, but of all of web email clients I have come to like Outlook the best and hate to leave it, even so I might not be left with much choice.</p>

  • sentxd

    30 October, 2017 - 7:29 pm

    <p>Doesn't this mean that Office 365 consumer offerings will finally get a premium cloud email service? It looks like MS is just pushing Outlook.com Premium users to O365 Home/Personal. I fully expect they will include custom domain support otherwise this is a collosal let down.</p>

    • gvan

      30 October, 2017 - 7:54 pm

      <blockquote><a href="#211733"><em>In reply to sentxd:</em></a></blockquote><p>I'm thinking and hoping that custom domains will be supported as long as the domain is registered through a 3rd party domain name registrar. That would be great! I just wish we could get some confirmation to that effect.</p>

      • TrevorL

        Premium Member
        30 October, 2017 - 11:22 pm

        <blockquote><a href="#211738"><em>In reply to gvan:</em></a></blockquote><p>I have an old Windows Live Custom Domain registered through a 3rd party. I'd like the same sort of confirmation</p>

  • idaband

    30 October, 2017 - 7:35 pm

    <p>I don't even see a way to renew at this point. The button is disabled for me. </p>

  • bharris

    30 October, 2017 - 9:32 pm

    <p>The trouble with ending a service like this is your e-mail address is not something that you can just change…..it is your point of contact, especially if on business cards, etc. Even if the functionality lives on in 365, I don't need 365….I just need e-mail. The thing is features can come and go. But when they give you an option to create your own domain, you are trusting them that it is then your address. To offer it and then say, "just kidding"…..well, I will not fall for it again….</p>

    • TrevorL

      Premium Member
      30 October, 2017 - 11:25 pm

      <blockquote><a href="#211773"><em>In reply to bharris:</em></a></blockquote><p>Agreed. In this age you can't just willy-nilly change your email address. Too much of your life is tied up with it. Changing it seems worse than moving house to a new snail-mail address.</p>

    • wright_is

      Premium Member
      31 October, 2017 - 7:40 am

      <blockquote><a href="#211773"><em>In reply to bharris:</em></a></blockquote><p>The article does say that you can renew your subscription and keep on using it as is, it is just closed to new customers…</p>

      • Richard “Rich” Fenoglio, Jr.

        31 October, 2017 - 1:52 pm

        <blockquote><a href="#211896"><em>In reply to wright_is:</em></a></blockquote><p>My question is when will the ability to renew be taken away? Since we still don't have a solid answer from Microsoft, I'm planning on moving away now to keep ahead of the end-of-support announcement.</p>

        • bharris

          31 October, 2017 - 4:42 pm

          <blockquote><a href="#212128"><em>In reply to RichardFenoglio:</em></a><em>Exactly….I guarantee renewals will go away within a year. Why would I continue to use/distribute an address that I don't know will work a year from now….Worthless. They might as well kill it now.</em></blockquote><p><br></p>

        • iPhoneX

          01 November, 2017 - 1:43 am

          <blockquote><a href="#212128"><em>In reply to RichardFenoglio:</em></a></blockquote><p>The article says they will be working on a solution to transfer you to another provider, and in the meantime just keep renewing.</p>

  • overseer

    30 October, 2017 - 11:32 pm

    <p>I think I'm ready to end my abusive relationship with Microsoft, just not feeling the magic anymore.</p>

    • SherlockHolmes

      Premium Member
      31 October, 2017 - 1:10 am

      <blockquote><a href="#211800"><em>In reply to overseer:</em></a></blockquote><p>Sadly enough, I feel the same way for a long time now. Thank God I didnt register my Domain with Microsoft. I used my own provider. So I own the Domain. I am thinking of using G Suite in the near future. </p>

      • Bart

        Premium Member
        31 October, 2017 - 1:58 am

        <blockquote><a href="#211805"><em>In reply to SherlockHolmes:</em></a></blockquote><p>Office 365 is about the only certainty in MS at the moment. To come up with G Suite….. This whole service was like Groove Music / Movies &amp; TV / Windowsphone etc etc. MS is getting rid of business that isn't viable for them. We should applaud them</p>

        • SherlockHolmes

          Premium Member
          31 October, 2017 - 5:26 am

          <blockquote><a href="#211807"><em>In reply to Bart:</em></a></blockquote><p>We should applaud them? Why? Microsoft focuses on things only a minority needs. Like HoloLens or Mixed Reality. On the other hand MSFT moves more and more away from its private customer base. They made them big in the first place. And you really think this is a good thing? </p>

          • Bart

            Premium Member
            31 October, 2017 - 10:43 am

            <blockquote><a href="#211829"><em>In reply to SherlockHolmes:</em></a></blockquote><p>Yes I do. Microsoft focuses on big things. Office (365), Windows, Azure. Not really compelling consumer services, I agree, but definitely good business. On the other hand, focuses on new markets like HoloLens and Mixed Reality. </p><p>Don't get me wrong, I am still hoping for some sort of Andromeda device with every PWA imaginable. But until that time, MS does, what needs to be done.</p>

    • Bart

      Premium Member
      31 October, 2017 - 1:53 am

      <blockquote><a href="#211800"><em>In reply to overseer:</em></a></blockquote><p>Because Google or Apple never kill a service….</p>

    • wright_is

      Premium Member
      31 October, 2017 - 7:39 am

      <blockquote><a href="#211800"><em>In reply to overseer:</em></a></blockquote><p>My guess is that very few people used the service, so it is probably not viable. At least existing customers can keep using it.</p><p>I would also guess that a large proportion of the paying customers were also Office365 users and it makes more sense to roll it into that offering.</p><p>The other problem was Microsoft's typical limited availability of such products, I believe it was yet another product that didn't make it to customers outside the USA.</p>

      • SherlockHolmes

        Premium Member
        31 October, 2017 - 8:20 am

        <blockquote><a href="#211895"><em>In reply to wright_is:</em></a></blockquote><p>Microsoft never promoted the service. Most people didnt knew about it. </p>

      • Bart

        Premium Member
        31 October, 2017 - 10:46 am

        <blockquote><a href="#211895"><em>In reply to wright_is:</em></a></blockquote><p>There is something we shoud be angry about; Microsoft's US focus for launching services. Even though via Twitter I got confirmation from Microsoft Netherlands (my home country), Cortana is still coming, but sheeshhhh, it takes long</p>

        • wright_is

          Premium Member
          01 November, 2017 - 3:22 am

          <blockquote><a href="#212013"><em>In reply to Bart:</em></a></blockquote><p>Exactly! I've been using Cortana on Windows 10 and Windows Mobile 10 for a couple of years, but Cortana for iOS and Android are still not available – the Google Play Store still says that my Nexus 5X is not compatible with Cortana…</p><p>It would be interesting to know, why Cortana for iOS and Android can't use the same back-end infrastructure as Cortana for Windows. </p>

          • Bart

            Premium Member
            24 November, 2017 - 12:34 pm

            <blockquote><a href="#212442"><em>In reply to wright_is:</em></a></blockquote><p>I downloaded Cortana on my Nexus 5X via apkmirror dot com. It is side loading, but so far no hick ups and all the latest (beta) builds are on there</p>

  • SherlockHolmes

    Premium Member
    31 October, 2017 - 6:48 am

    <blockquote><a href="#211838"><em>In reply to peten1020:</em></a></blockquote><p>Google provides a cheaper solution. For 4 bugs you get a customer domain E-Mail adress. So why stick with Microsoft? A domain costs me 10 € per year plus 48 € for G Suite per year. Problem solved i guess</p>

    • peten1020

      31 October, 2017 - 8:46 am

      <blockquote><a href="#211889"><em>In reply to SherlockHolmes:</em></a></blockquote><p>Depends on what you're looking for. There are way cheaper alternatives for custom domain email anywhere between $20-$30 a year. </p><p>If you're talking about a collaboration suite, I respectfully disagree and I think Office 365 is a more compelling offer. </p>

      • SherlockHolmes

        Premium Member
        31 October, 2017 - 9:42 am

        <blockquote><a href="#211933"><em>In reply to peten1020:</em></a></blockquote><p>Not when you are looking for the use with a smartphone, specially to sync your Mails and calendar. I use a Office 365 Home sub but the normal Outllok.com service doesnt do it for me. </p>

  • simont

    Premium Member
    31 October, 2017 - 8:22 am

    <p>And here I was about to setup an Outlook.com Premium account. Luckily or unluckily I was planning for next week</p>

  • stlbud

    31 October, 2017 - 8:49 am

    <p>F####d again! Thanks Microsoft. </p>

  • Waethorn

    31 October, 2017 - 6:55 pm

    <p>G Suite is $5/user/month for business-grade bring-your-own-domain ad-free email and 30GB of Google Drive storage (only necessary for non-Google documents).</p><p><br></p><p>$10/user/month gets you 1TB and enterprise-class security auditing and archiving.</p><p><br></p><p>Oh and Canadian customers pay on par.</p>

  • allanwith

    01 November, 2017 - 12:26 pm

    <p>“… transfer your domain to other providers…”</p><p><br></p><p>How about an upgrade path to Office 365?? Maybe mention that?</p>

  • m_p_w_84

    01 November, 2017 - 1:57 pm

    <p>i have had my email on a custom domain, via O365 for a few years now. I have a personal office 365 subscription for the Office apps but also subscribe to the ‘Exchange Online Plan 1’ which is another monthly cost per user to use my custom domain!</p><p><br></p><p>am I correct that is the only way to have a custom domain and use exchange without a business subscription ?</p>

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