Microsoft is Killing Premium

Posted on October 30, 2017 by Paul Thurrott in Uncategorized with 83 Comments

A support document describing new premium features for Office 365 subscribers hides the real story today: Microsoft just killed Premium.

I wrote earlier about how Microsoft was bringing some Premium features, like an ad-free inbox, to Office 365 Home and Personal subscribers. That’s great news, of course. But a related support document buries the lede.

“The Premium standalone offering is now closed to new subscribers,” the support document notes. “Current subscribers can renew their subscriptions to continue receiving subscription benefits.”


There’s also a link to another support document that continues this conversation. But there really isn’t much more to say.

If you’re already using Premium, you can continue to do so. And for now, at least, you can even renew the subscription and keep using its unique features, like custom domain support.

“We will continue to support current Premium customers with a custom domain,” the support document notes. “Just continue to renew your Premium subscription, and your domain renewal will be automatically included in your yearly subscription fee.”

Longer term, it looks like Microsoft will eventually get rid of this service, however.

“We’re working on a solution that will enable you to transfer your domain to other providers,” Microsoft explains. “For now you should continue to renew your Premium subscription to retain control of your domain and to continue using your personalized email address.”

And if you did not sign-up for Premium, you no longer can do so. That’s all she wrote.

And… that sucks.


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