Google’s G Suite Now Has More Than 2 Billion Monthly Active Users

Posted on March 12, 2020 by Mehedi Hassan in Cloud, Google, Uncategorized with 18 Comments

Google’s G Suite now has more than 2 billion monthly active users. Ex-Microsoft executive Javier Soltero, who now leads G Suite at Google, announced the milestone to Axios this week.

G Suite, which includes Gmail, Google Docs, Hangouts, and other apps, reached the milestone at the end of 2019. The 2 billion monthly active users figure includes both free and paid G Suite users.

Soltero did not reveal exactly how many paid users G Suite currently has. The 2 billion monthly active users figure also includes Gmail users, and Soltero didn’t reveal how many of those users use other G Suite apps that are not Gmail.

“That’s a staggering number … these products have incredible reach. Changing the way people work is something we are uniquely positioned to do,” he said.

Soltero says he’s focusing on G Suite features that make the product unique. He also agrees that there’s more work to be done on G Suite products. “This is not a solved problem. Nobody has run the table on communication and collaboration,” Soltero stated. As part of his effort to make G Suite more unique, Soltero teased Google’s plans to bring Gmail’s smart compose feature to more products beyond Gmail and Google Docs.

Google is also apparently working on better integrating all the separate G Suite apps.

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Comments (18)

18 responses to “Google’s G Suite Now Has More Than 2 Billion Monthly Active Users”

  1. Brockman

    Lies, damned lies and statistics. That 2 billion user number is staggering alright-- staggeringly disingenuous.

  2. IanYates82

    I feel this isn't a useful number if it just includes regular people with a gmail account.

    When my two kids got our old phones (Samsung S6, then on to S8), because they were kids they *had* to create a gmail account even though they already had accounts (from the old Nokia 920 Windows phones they had as hand-me-downs). Those accounts are just used for Google authentication on the phone and nothing else. So many people I know have both a Hotmail and a gmail account and check both (not sure why, but people responded to the land-grab of cool names in the beginning maybe?)

    Anyway, I don't see Microsoft including "mum and dad" members of the public with their hotmail/Outlook accounts in the same figures as "commercial office 365".

    Apples to apples comparisons are made so hard :(

  3. RonV42

    I have 4 accounts registered with Google I am sure I count as 4 out of those billions. I test app's on android phones and constantly factory resetting, does that also add to the total?

  4. arnstarr

    G Suite is the name for Google's paid subscription product. I don't think it has two billion users. More like 20 million. It's misleading to say G Suite users when you mean something like Google accounts.

    • Paul Thurrott

      That is how Google phrased it: There are free and paid versions of G Suite. Also, it's not clear if he literally means Google accounts or people who actually use Google's G Suite services online.
  5. wright_is

    Moving goal posts. Wasn't G-Suite the name for the corporate version of Google's services? Now they jumble in the private Gmail users to the total number.

    2 milliard users is not to be sniffed at, but it makes it sound like they are trying to cover up the actual number of paid-for-seats.

  6. mog0

    So that'll be 1.9b Gmail users then ?

  7. Stooks

    Complete horse shiiiiiiiiiite. Google proving every day they can't be trusted.

    In two months my company is dumping Google Chrome as our default browser and replacing it with the New Edge....buhh buy.

    • r2d22

      In reply to Stooks:

      same here, that 2 billions it's because of the abuse of dominant position and obliged to have a scroogle account with android and chrome os

  8. hellcatm

    I have more than one gmail account. Do each of those count as a different user?

    • darkgrayknight

      In reply to HellcatM:

      probably. I have one, though it is not "used" much, but logged into every day on Android. That probably counts also.

      I do have multiple Microsoft accounts both on business and personal Office 365 -- so I might be inflating more of Microsoft's numbers. ;)

  9. ericmeetsworld

    How many of the 2 billion are the same user with multiple accounts? I know that I have 2 personal, my wife has a personal, work and school.

  10. RobCannon

    My company moved to GSuite. It has been a disaster. It is mocked as a non-productivity suite.

    • darkgrayknight

      In reply to RobCannon:

      Same for my previous company and also the state of Wyoming. Sure, there were some supporters (like the CIO of IT for Wyoming--who left to work at Google), but the regular users had lots of issues.

  11. datameister

    Didn't they say itself had 1.5 billion active users last year? They made a big deal about branding the Google Apps for your Domain into G-Suite a while back, implying that accounts were not part of G-Suite. Seems crazy (and fake) to claim they have more G-Suite users with a custom domain attached, than they have in free [email protected] users.