Google’s G Suite Now Has More Than 2 Billion Monthly Active Users

Google’s G Suite now has more than 2 billion monthly active users. Ex-Microsoft executive Javier Soltero, who now leads G Suite at Google, announced the milestone to Axios this week.

G Suite, which includes Gmail, Google Docs, Hangouts, and other apps, reached the milestone at the end of 2019. The 2 billion monthly active users figure includes both free and paid G Suite users.

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Soltero did not reveal exactly how many paid users G Suite currently has. The 2 billion monthly active users figure also includes Gmail users, and Soltero didn’t reveal how many of those users use other G Suite apps that are not Gmail.

“That’s a staggering number … these products have incredible reach. Changing the way people work is something we are uniquely positioned to do,” he said.

Soltero says he’s focusing on G Suite features that make the product unique. He also agrees that there’s more work to be done on G Suite products. “This is not a solved problem. Nobody has run the table on communication and collaboration,” Soltero stated. As part of his effort to make G Suite more unique, Soltero teased Google’s plans to bring Gmail’s smart compose feature to more products beyond Gmail and Google Docs.

Google is also apparently working on better integrating all the separate G Suite apps.

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Conversation 19 comments

  • Brockman

    12 March, 2020 - 11:57 am

    <p>Lies, damned lies and statistics. That 2 billion user number is staggering alright– staggeringly disingenuous.</p>

  • mog0

    12 March, 2020 - 12:18 pm

    <p>So that'll be 1.9b Gmail users then ?</p>

  • RobCannon

    12 March, 2020 - 12:30 pm

    <p>My company moved to GSuite. It has been a disaster. It is mocked as a non-productivity suite.</p>

    • darkgrayknight

      Premium Member
      12 March, 2020 - 1:46 pm

      <blockquote><em><a href="#530591">In reply to RobCannon:</a></em></blockquote><p>Same for my previous company and also the state of Wyoming. Sure, there were some supporters (like the CIO of IT for Wyoming–who left to work at Google), but the regular users had lots of issues.</p>

  • ericmeetsworld

    Premium Member
    12 March, 2020 - 1:50 pm

    <p>How many of the 2 billion are the same user with multiple accounts? I know that I have 2 personal, my wife has a personal, work and school.</p><p><br></p>

  • hellcatm

    12 March, 2020 - 2:15 pm

    <p>I have more than one gmail account. Do each of those count as a different user?</p>

    • darkgrayknight

      Premium Member
      12 March, 2020 - 2:58 pm

      <blockquote><em><a href="#530650">In reply to HellcatM:</a></em></blockquote><p>probably. I have one, though it is not "used" much, but logged into every day on Android. That probably counts also.</p><p><br></p><p>I do have multiple Microsoft accounts both on business and personal Office 365 — so I might be inflating more of Microsoft's numbers. ;)</p>

  • Stooks

    12 March, 2020 - 3:46 pm

    <p>Complete horse shiiiiiiiiiite. Google proving every day they can't be trusted.</p><p><br></p><p>In two months my company is dumping Google Chrome as our default browser and replacing it with the New Edge….buhh buy.</p><p><br></p><p><br></p>

    • r2d22

      13 March, 2020 - 2:36 am

      <blockquote><em><a href="#530685">In reply to Stooks:</a></em></blockquote><p>same here, that 2 billions it's because of the abuse of dominant position and obliged to have a scroogle account with android and chrome os</p>

  • IanYates82

    Premium Member
    12 March, 2020 - 8:57 pm

    <p>I feel this isn't a useful number if it just includes regular people with a gmail account.</p><p><br></p><p>When my two kids got our old phones (Samsung S6, then on to S8), because they were kids they *had* to create a gmail account even though they already had Outlook.com accounts (from the old Nokia 920 Windows phones they had as hand-me-downs). Those accounts are just used for Google authentication on the phone and nothing else. So many people I know have both a Hotmail and a gmail account and check both (not sure why, but people responded to the land-grab of cool names in the beginning maybe?)</p><p><br></p><p>Anyway, I don't see Microsoft including "mum and dad" members of the public with their hotmail/Outlook accounts in the same figures as "commercial office 365". </p><p><br></p><p>Apples to apples comparisons are made so hard :(</p>

    • IanYates82

      Premium Member
      12 March, 2020 - 8:57 pm

      <blockquote><em><a href="#530759">In reply to IanYates82:</a></em></blockquote><p>(ignoring Microsoft's own shenanigans with "Commercial Cloud" and whatever that means)</p>

    • wright_is

      Premium Member
      13 March, 2020 - 3:42 am

      <blockquote><em><a href="#530759">In reply to IanYates82:</a></em></blockquote><p>You don't have to create a GMail account to use Android. You need a Google account, but you can use, for example, your existing outlook.com email address for the account.</p>

  • wright_is

    Premium Member
    13 March, 2020 - 3:41 am

    <p>Moving goal posts. Wasn't G-Suite the name for the corporate version of Google's services? Now they jumble in the private Gmail users to the total number. </p><p>2 milliard users is not to be sniffed at, but it makes it sound like they are trying to cover up the actual number of paid-for-seats.</p>

  • arnstarr

    13 March, 2020 - 3:51 am

    <p>G Suite is the name for Google's paid subscription product. I don't think it has two billion users. More like 20 million. It's misleading to say G Suite users when you mean something like Google accounts.</p>

    • Paul Thurrott

      Premium Member
      13 March, 2020 - 8:11 am

      That is how Google phrased it: There are free and paid versions of G Suite. Also, it’s not clear if he literally means Google accounts or people who actually use Google’s G Suite services online.

      • Chris_Kez

        Premium Member
        13 March, 2020 - 1:33 pm

        <blockquote><em><a href="#530799">In reply to paul-thurrott:</a></em></blockquote><p>I guess Javier Soltero brought Microsoft’s clear communication style with him to Google.</p>

  • RonV42

    Premium Member
    13 March, 2020 - 7:33 am

    <p>I have 4 accounts registered with Google I am sure I count as 4 out of those billions. I test app's on android phones and constantly factory resetting, does that also add to the total?</p>

  • datameister

    13 March, 2020 - 5:08 pm

    <p>Didn't they say Gmail.com itself had 1.5 billion active users last year? They made a big deal about branding the Google Apps for your Domain into G-Suite a while back, implying that Gmail.com accounts were not part of G-Suite. Seems crazy (and fake) to claim they have more G-Suite users with a custom domain attached, than they have in free [email protected] users.</p>

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