HP Spectre x360 (4K/Pen) Review

HP Spectre x360 (4K/Pen) Review

HP’s latest Spectre x360 is a nearly perfect ultra-portable PC despite having first shipped in late 2016 without support for an Active Pen or a 4K/UHD display. Guess what happens when HP corrects those minor issues and then tops it off with a gorgeous Ash Silver and Copper color scheme.

Well, it’s still nearly perfect. It’s just that the trade-offs have shifted a bit.

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First up, that color scheme: It’s incredible, and it nicely highlights the premium nature of the device while managing to be both professional and attractive. Every time I pull the HP out of a bag or spy it sitting on a table, I pause to regard it. This is the most attractive PC I’ve ever used.

Next, you may know that the Spectre x360 that HP first shipped in late 2016 did not include Active Pen support. From here on out, all Spectre x360 models not only support an HP Active Pen, but include one in the box. And yes, it ships in the same Ash Silver and Copper color scheme as the device.

And speaking of the display, you now have a 4K/UHD (3840 x 2160) option in addition to the 13.3-inch Full HD (1080p) IPS panel that HP originally shipped with this PC. That option adds about $200 to the cost, which is reasonable. But it also impacts battery life, since the device needs to drive so many more pixels: In my standard Wi-Fi video streaming test, the 4K/UHD version of the HP Spectre x360 delivered a little under 7 hours of battery life, compared to 9.5 hours for the Full HD version.

How you feel about that will depend on your needs. But know this: While the Full HD panel is bright and gorgeous, and will help provide better battery life, you can’t unsee the wonder that is 4K. And the difference between these two displays can be summed up nicely by just seeing how crisp and clear that text is in 4K, and how utterly devoid of jaggies. Yes, because of display scaling, you will essentially be running each display at the same effective resolution. But the 4K version is just so much clearer. It’s worth the extra money, for sure.

As important, I feel that it is also worth sacrificing a few hours of battery life: 7 hours is more than enough to get work done for an entire trans-Atlantic or cross-country flight. I would choose the 4K/UHD option every time.

With these changes in mind, I’ve repurposed my review of the original 2016 model HP Spectre x360below, and have rewritten it where needed to ensure that it’s up-to-date with the changes that HP has made in the first half of 2017.

If you consider the evolved design of the new HP Spectre x360, you will see the convergence of two major portable PC trends: The move to more versatile 2-in-1/convertible-style form factors for those who sometimes need the more intimate workflows that are possible with tablets, and the “edgeless displays” we see more and more on standard laptops for those who do not.

The new Spectre x360 is thinner, lighter, and smaller than its predecessor. These changes are appreciated, and the real world differences are even greater in use than will be obvious from the numbers.

So let’s start with those numbers.

The new Spectre x360 weighs just 2.85 pounds or less, depending on which display option you choose, whereas the previous model broke the important 3-pound barrier—and thus many users’ backs—by weighing in at 3.2 pounds. This is a meaningful and noticeable difference.

At 13.8 mm, the new x360 is 2.1 mm thinner than its predecessor, which was a thicker 15.9 mm. For comparison purposes, the 13-inch MacBook Air, 17 mm at its thickest, and the new MacBook Pro, at 14.9 mm, are both thicker. This, too, is a meaningful and noticeable difference.

And then there’s the overall size of the device, which is 20 mm narrower than its predecessor. That is, it’s about 8/10ths of an inch less wide. Wait for it. Yep, another meaningful and noticeable difference.

Put simply, this new PC is an ultralight wonder, and you barely notice its presence in your backpack. For those who travel a lot for business, as I do, or are otherwise highly mobile, this isn’t just a big deal, it’s job one. It’s what makes this computer an option in the first place.

Design

From a design perspective, the new Spectre x360 very much resembles its predecessor, and it utilizes the same CNC-machined aluminum construction. It’s a professional, premium-quality look, especially when you opt for the 4K/UHD models that provide that gorgeous Ash Silver and Copper color scheme in lieu of the bland silver/gray color used by the Full HD models.

There are also some new touches tied to HP’s more recent premium and stylized logo, which replaces the raised “Hewlett Packard” branding on the original. And for the new Bang & Olufsen audio system, which results in an attractive new speaker grill above the keyboard.

New to the latest generation Spectre x360, there are four little rubber feet on the keyboard deck—colored to make them less visible—and there is now a more pronounced air gap when the screen lid is closed. But this isn’t about preventing a smudgy outline of the keyboard on the display, not that I ever had this issue with the first generation device. Instead, it’s to keep the keys off of whatever surface you’re using the device in when it’s placed in presentation mode.

Like its predecessor, and like other convertible PCs, the new HP Spectre 2016 places power and volume buttons on the outside edges of the keyboard base. This may seem like an awkward configuration, but it’s required because the user needs to be able to access these controls when the PC is in tablet mode. And like everything else in life, you get used to it, and the one-time curiosity just becomes normal.

Display

Because of the dramatically thinner design of the new Spectre x360, HP originally made some trade-offs in the screen, but rectified that with an early 2017 refresh that added both Active Pen support and a 4K/UHD display option.

The 4K/UHD display is a stunner, a bright and colorful 13.3-inch IPS screen that runs at a native resolution of 3840 x 2160. It stretches almost to the edges of the clamshell top, at least on the left and right, though the top and bottom retain fairly large bezels, and accommodate a properly situated webcam (suck it, Dell XPS 13) and, on the bottom, that new HP logo.

One minor complaint: The the x360’s 16:9 display isn’t ideal for tablet usage in portrait mode because such displays appear stretched and overly-tall when used like that anyway. But according to HP, these devices are used like a normal laptop virtually all of the time, and the main secondary usage is watching videos—either in laptop or tent mode—on flights. Which I find believable because that’s exactly how I use portable PCs as well.

Thanks to the thinner display, HP provides wider hinges for the new x360, and I haven’t noticed any obvious screen wobble in real world use across the two models I’ve now used extensively. That said, you can make it wobble if you play around with it, and this is the type of thing that can ruin the experience on a plane or train, two of my key usage scenarios on the go. But if anything, the hinge feel is quite stiff, and you’ll have no trouble positioning the screen where you want it, assured that it will stay right there as you use it, in-flight turbulence be damned.

Hardware components and ports

Looking inside the Spectre x360, we see a nice modernization of the components, which of course helps improve the performance of the device as well as its durability and efficiency from a battery life perspective. As in the past, HP offers several configurations of the Spectre x360, which can include 7th-generation (“Kaby Lake”) Intel Core i5 or i7 processors, 8 GB or 16 GB of RAM, and 256 GB to 1 TB of fast PCIe-based SSD storage.

The processors are of course a step up from the previous generation’s 6th generation (“Skylake”) Intel Core processors, but then HP customers never suffered from the reliability issues that dogged Surface Pro 4 and Surface Book users. Note, too, that these are dual-core parts, and there are no quad-core CPU options, which makes sense for this type of thin-and-light device.

The RAM and storage upgrades are perhaps more notable: Previous generation x360s could be had with as little as 4 GB of RAM, whereas 8 GB is the new and much preferable minimum. And the 128 GB storage option is gone: Now the minimum is a voluminous 256 GB. Those are both impressive changes.

That said, it’s important to understand that the Spectre x360 is an ultralight device, and that the complex nature of cooling modern PC parts requires numerous trade-offs of its own. As always, HP touts its unique thermal designs. But you’ll get some Surface-like hiss, as you must in such a device, from time-to-time. It’s not unusual or necessarily even objectionable, and it never really happened while I was using the x360 for normal productivity work. As is so often the case, it seems to come up for no reason occasionally.

Moving to expansion, HP provides a much more measured step forward into the future than some of its competitors, notably Apple, which confused the term “pro” for “luxury” in its most recent MacBook Pro upgrade. So, yes, HP is fully embracing our USB-C/Thunderbolt 3 future, and it provides two examples of this most useful and versatile port. And charging occurs over USB-C, which is very much appreciated, as it enables more elegant docking solutions.

I do have one complaint about the USB-C/Thunderbolt 3 ports: They’re both on the same side of the device, which is unfortunate. I’d rather have one on each side, which would provide more options for plugging in the charger.

Because HP isn’t suicidal, the Spectre x360 also provides a single full-sized USB 3 port because, you know, we still live in 2017 and customers actually have a lot of USB peripherals that they’d like to use. What a concept.

Missing in action, however, is a memory card slot of any kind—SD, microSD, whatever—though again I suspect this will impact few people, and this is no longer something I’m personally looking for in any PC. There is, of course, a headphone/mic jack, but that’s the end of the ports: There’s no HDMI-based video-out, so you’ll need to pack a USB-C/Thunderbolt 3 dongle for that. In the good news department, HP now supplies a Full HD webcam, and it supports Windows Hello, which was missing from the previous designs. So hooray to that.

With the original Spectre x360, HP pushed wireless performance, and the close teamwork with Microsoft that led to its design. At the time, this was a huge issue for some of its competitors, especially the wretched original Dell XPS 13. This time around, HP isn’t promoting the Microsoft collaboration, though I’m told it still exists, but then the hard work has already been done. So the new x360 soldiers on with a similar dual-band (2.4 GHz and 5 GHz) 802.11ac antenna design to its predecessor. Performance has been excellent across both tested models, and I’ve had no trouble connecting anywhere. That is not true of some competing devices, it’s worth noting.

New to 2016/2017, the Spectre x360 now utilizes four speakers, guaranteeing at least decent stereo sound no matter the configuration of the device. (With the previous 13-inch design, the sound could sometimes be muffled a bit.) In keeping with its Bang & Olufsen partnership, the result is a unique speaker grill, which I find attractive, and generally solid audio for music or videos.

Keyboard and clickpad

In keeping with other Spectre x360s, the typing experience is mostly excellent, though it’s a bit cramped thanks to a vertical row of home row keys on the right and a smaller wrist rest. But with its full 1.3 mm of key travel, I was able to adapt to the keyboard pretty quickly and would describe it as comparable to that of the Surface Pro 4 with a Type Cover. I still find the Surface Book keyboard experience to be superior, though of course your pay for that privilege. I’m not a huge fan of the keyboard backlighting on either device, but at least it’s available.

The clickpad story is most positive as well, and while the overly-wide glass design may be off-putting at first, its silky-smooth accuracy and the lack of phantom clicks and swipes will quickly win you over. (I had far more problems with the 15-inch HP Spectre x360’s clickpad.) That said, I wish HP would adopt the precision touchpad technologies that Microsoft provides in Windows 10: It’s supported right in the native system settings, is updated regularly, and doesn’t require hokey third party utility software.

Battery

Battery life is excellent given the 4K/UHD display. In a streaming HD video test using Microsoft’s Movies & TV app and cloud-hosted videos (with brightness and volume both set to 40 percent), I saw 6 hours and 52 minutes of life, compared to 9.5 hours for the Full HD model. By comparison, HP’s 15-inch Spectre x360 delivered 7 hours and 40 minutes of life on the same test while the Dell XPS 15 came in a bit over 5 hours. But Microsoft’s expensive Surface Book with Performance Base has two batteries and delivered a stunning 11.5 hours of battery life.

As noted previously, I would accept a bit less battery life for the incredible portability and stunning display offered by the 4K/UHD 13.3-inch Spectre x360. Your needs may vary.

Software

The HP Spectre x360 originally shipped with Windows 10 Home version 1607, but it should be receiving the Creators Update normally now. A premium PC should include Windows 10 Pro, in my opinion.

In keeping with previous premium HP PCs, the new Spectre x360 comes with a minimal, Signature-like software loadout. That means it ships with nothing in the way of true crapware, aside from the ubiquitous and time-limited McAfee anti-virus solution that I always uninstall immediately. There is a nice HP Solutions app for keeping the PC up-to-date, and it no longer needs to run in the taskbar, where it used to take up valuable on-screen real estate. HP still needs to a make a buck, of course, but they have clearly gotten the crapware memo.

Pricing and configurations

As is generally the case with HP, one of the best things about this product is the price. The Spectre x360 offers tremendous bang for the buck.

Full HD configurations range from about $1050 to $1500, depending on the CPU, RAM, and storage. 4K/UHD adds about $200 to the price, though there are fewer configurations. The version I tested—Core i7, 16 GB of RAM, 512 GB of SSD storage—will set you back about $1600.

Recommendations and conclusions

To recap, the HP Spectre x360 is a near-perfect convertible PC, especially for those looking for a productivity-focused laptop that can pull double-duty as a mobile entertainment hub. With its Ash Silver and Copper color scheme, stunning 4K/UHD display, and new Active Pen support, the 2017 refresh now offers something for everyone. And if $1600 for the model I’ve reviewed is too steep, remember that you can pay as little as $1050 for a Full HD model. Either way, the improved size, weight, and thinness of this device will impress.

The 2017 HP Spectre x360 (4K/Pen) is a PC I would buy with my own money. It is highly recommended.

Spectre x360 (4K/Pen) at-a-glance

Pros

  • Thin and light form factor
  • Stunning Ash Silver and Copper color scheme
  • Gorgeous edge-to-edge 4K/UHD IPS display
  • Versatility
  • Excellent keyboard and clickpad
  • Windows Hello support
  • Right mix of new (USB-C/Thunderbolt 3) and old (USB 3)

Cons

  • Expensive compared to Full HD models
  • Battery life suffers compared to Full HD models
  • 16:9 display is awkward in tablet mode
  • USB-C/Thunderbolt 3 ports are both on the same side
  • Windows 10 Home

 

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Conversation 45 comments

  • davidamodt

    27 May, 2017 - 5:04 pm

    <p>looks like another nice improvement from HP. </p>

  • SvenJ

    27 May, 2017 - 5:31 pm

    <p>Nothing to say about the Pen, other than it exists? I know you don't use one much, but did you even unpack it? Is it responsive. Are there buttons to activate Win 10 ink stuff? Where do you store it. For one of the two new features here the pen didn't get much coverage. I am pleased to know it is color coordinated.</p>

    • JustDavid

      27 May, 2017 - 5:46 pm

      <blockquote><a href="#120194"><em>In reply to SvenJ:</em></a></blockquote><p>The Pen is color matched to the laptop. It has two buttons and HP has provided the HP Pen Control application to configure the two buttons. There is a bit of latency when using the pen, but it is not bad. I do not find myself using the pen that often, but it is sitting right beside the laptop on my desk. There isn't any place to store the pen on the laptop but the provided laptop sleeve does have a nice pen pocket to use when you are transporting the laptop.</p><p><br></p><p>In all, this is a fantastic machine! </p>

      • SvenJ

        27 May, 2017 - 10:30 pm

        <blockquote><a href="#120196"><em>In reply to JustDavid:</em></a> Thanks psuedopaul</blockquote><p><br></p>

    • Paul Thurrott

      Premium Member
      28 May, 2017 - 9:21 am

      <blockquote><a href="#120194"><em>In reply to SvenJ:</em></a></blockquote><p>I don't use a pen, so my comments would be uneducated.</p><p><br></p>

  • ChristopherCollins

    Premium Member
    27 May, 2017 - 6:20 pm

    <p>I have tried two of these machines. Both had an incredibly 'loose' touchpad. I am a 'tap to click' guy and every time I tapped, you had enough bounce back that you heard the sound. Even in light two finger/right click work, it was shaky and noisy.</p><p><br></p><p>The first had a speaker problem anyway that I noticed listening to First Ring Daily. One of the speakers (I couldn't find the culprit) would rattle on Paul's voice. When I returned it, I had slightly better audio, but still that shaky/loose trackpad.</p><p><br></p><p>I gave up. I wanted to love the machine. It is gorgeous and works well. I wish they would check the quality control on the trackpads. In this day and age, it should be precision, but in all honesty, the Synaptics worked well and gave me lots of adjustments that Windows doesn't. I just couldn't handle the loose/shaky situation.</p><p><br></p><p>Was yours not like that, Paul? Maybe I should give it a third chance. I just put a new battery in my Toshiba Chromebook 2 to get me by until I could pick out another Windows 2 in 1.</p>

    • Paul Thurrott

      Premium Member
      28 May, 2017 - 9:20 am

      <blockquote><a href="#120198"><em>In reply to ChristopherCollins:</em></a></blockquote><p>No, I've not had those issues. </p>

  • ibmthink

    27 May, 2017 - 6:42 pm

    <p>This screams for a 3:2 screen with the big bottom bezel. Just like the Lenovo Yoga 910 (that one has an even bigger bezel).</p>

    • hrlngrv

      Premium Member
      27 May, 2017 - 8:16 pm

      <p><a href="#120199"><em>In reply to ibmthink:</em></a></p><p>Unless the new Surface laptops sell really well, I figure OEMs won't consider 3:2.</p>

      • bsd107

        Premium Member
        04 June, 2017 - 3:06 am

        <blockquote><a href="#120203"><em>In reply to hrlngrv:</em></a></blockquote><p>Until 3:2 screens are cheaper than 16:9, OEMs won't consider them…</p><p><br></p><p>I'd be happier even with 16:10 than 16:9…</p>

    • Paul Thurrott

      Premium Member
      28 May, 2017 - 9:18 am

      <blockquote><a href="#120199"><em>In reply to ibmthink:</em></a></blockquote><p>I have BEGGED HP to go 3:2.</p>

      • Simard57

        29 May, 2017 - 8:17 am

        <blockquote><a href="#120232"><em>In reply to Paul Thurrott:</em></a></blockquote><p>what is HP's response to your requests. do they have a reason they do not go 3:2?</p><p><br></p>

        • Waethorn

          29 May, 2017 - 2:22 pm

          <blockquote><a href="#120379"><em>In reply to Simard57:</em></a></blockquote><p>Most OEM's cite lack of demand.</p>

          • hrlngrv

            Premium Member
            29 May, 2017 - 3:30 pm

            <p><a href="#120418"><em>In reply to Waethorn:</em></a></p><p>Thus the need for Surface laptops to sell really well to budge OEMs off their big fat preconceived notions about demand.</p>

  • glenn8878

    27 May, 2017 - 7:05 pm

    <p>What the Surface Laptop should be. Glad to have alternatives. </p>

    • Paul Thurrott

      Premium Member
      28 May, 2017 - 9:20 am

      <blockquote><a href="#120202"><em>In reply to glenn8878:</em></a></blockquote><p>Indeed.</p>

  • Polycrastinator

    27 May, 2017 - 11:30 pm

    <p>Fascinated to see you embrace 4K after years of insisting on 12" and 13" laptops you couldn't see the difference between 1080p and 4K. You get some new glasses/contacts/lasik? I've always loved the sharpness of HighDPI screens, even with their disadvantages, and it seemed weird to me that you didn't agree – but my wife can't see the difference between SD and HD TV (really) so I figured some people just have a different perception of this stuff.</p><p>Glad to hear HP has gotten on top of the crapware situation. My experiences of HP – admittedly years old for anything not a business machine – have been almost universally bad in terms of software install. I still have to deal with their business laptops and they still ship overloaded with garbage I need to get rid of, sadly. But maybe I need to take another look in the consumer space.</p>

    • bsd107

      Premium Member
      28 May, 2017 - 4:30 am

      <blockquote><a href="#120208"><em>In reply to Polycrastinator:</em></a></blockquote><p>I was also surprised to see the recommendation for the 4K – opposite of what I was expecting to hear (with another discussion of poor high DPI support of Win10). Is it simply that both screensizes need DPI scaling, so no native advantage to the FullHD screen?</p>

    • Paul Thurrott

      Premium Member
      28 May, 2017 - 9:20 am

      <blockquote><a href="#120208"><em>In reply to Polycrastinator:</em></a></blockquote><p>It's reached a price point that makes sense, and Windows 10 display scaling has improved, while our reliance on older apps that can't handle high DPI has declined. It shouldn't confuse you that things change over time. </p>

      • ChristopherCollins

        Premium Member
        29 May, 2017 - 4:15 pm

        <blockquote><a href="#120235"><em>In reply to Paul Thurrott:</em></a></blockquote><p><br></p><p>Question on this… Based on your comment on the trackpad, I think I will try another one. I originally went with the FHD model based on extra battery. Have you tried the UHD with real world usage? I see your video test went pretty well. I am curious if you have done any further testing. I prefer UHD screens, but I need at least 5.5 hours of battery and prefer to get 7.</p><p><br></p><p>Thank you!</p>

  • jlmerrill

    28 May, 2017 - 12:23 am

    <p>Not sure why Win 10 Home is a con unless you need to join a domain.</p>

    • RobertJasiek

      28 May, 2017 - 2:54 am

      <blockquote><a href="#120209"><em>In reply to jlmerrill:</em></a></blockquote><p>Look up the differences between Windows Home and Pro. For those needing Pro (like me), a preinstalled Home means €100 upgrade costs to get Pro whilst a preinstalled S or Pro amounts to €50 to get or have Pro. So if a device is only available with Home, it incurs €50 superfluous extra expense and may well be the reason not to buy the device so as not to burn money. Any manufacturer offering a device with Home ought to also offer it with Pro for €50 more, or with S leaving it to the consumer to pay the €50 for Pro.</p><p>If I needed a convertible (I don't but want a tablet or 2-in-1 that can be used as a tablet) with glare 16:9 display (never but I need matte 5:4, 4:3 or at worst 3:2) and integrated keyboard (I don't but need a real desktop keyboard for real ergonomic use or none for tablet use), I would still never buy this device because the tiny arrow keys let it be useless and the pulse width modulation of the display is annoying. A device can have 99% perfect features but as long as it fails with some of the (aforementioned) essential basics, the device is useless neverless. There is no excuse whatsoever for tiny arrow keys or pulse width modulation. Both (and Windows Home and superfluous CPU labels) can be avoided while keeping all other features of any device. Also HP must learn this.</p>

    • Paul Thurrott

      Premium Member
      28 May, 2017 - 9:19 am

      <blockquote><a href="#120209"><em>In reply to jlmerrill:</em></a></blockquote><p>There are lots of premium features in Pro that a user of this device might like: The ability to use BitLocker, for example. Hyper-V, which I use all time, and is required if you're doing software development in Visual Studio.</p>

      • Jesus Shelby

        09 June, 2017 - 9:23 am

        <blockquote><a href="#120234"><em>In reply to Paul Thurrott:</em></a></blockquote><p>I agree – they should ditch the home Sku and PRO should be the entry level OS. It makes even more sense aligning BitLocker with the new defender model, helping to secure devices out of the gate. </p>

  • robsanders247

    Premium Member
    28 May, 2017 - 3:08 am

    <p>Paul: as you've reviewed both and I'm in line for a new corporate laptop, should I get the 13" or 15" model? Is the weight diffference noticeable when carrying the laptop in a backpack?</p>

    • Paul Thurrott

      Premium Member
      28 May, 2017 - 9:18 am

      <blockquote><a href="#120212"><em>In reply to robsanders247:</em></a></blockquote><p>Yes, very much so. I'm surprised by how big/heavy the 15-inch version still is. The 13 is amazing from a portability perspective.</p>

      • bsd107

        Premium Member
        04 June, 2017 - 3:41 am

        <blockquote><a href="#120233"><em>In reply to Paul Thurrott:</em></a></blockquote><p>Given that, which (if either) model is your daily driver?</p><p><br></p><p>I know you historically had preferred 15" screen size and keyboards (which I also am leaning towards as my eyes age, and I have big hand anyway), but this laptop is sounding like the weight might not be worth it?</p><p><br></p><p>I have seen the 13" x360 Spectre at a Microsoft Store and it is truly a marvel (features for its size and weight)….</p>

    • Jesus Shelby

      09 June, 2017 - 9:20 am

      <blockquote><a href="#120212"><em>In reply to robsanders247:</em></a></blockquote><p>I originally purchased the 15" when it was released (the 13.3 with active pen was not yet available). Swapping out from an much older Lenevo thinkpad – 4.42 lbs seemed incredibly light. Due to some driver issues HP let me later swap it out for the 13" version with active pen support, and the 1.62 lb difference is very noticeable. It made the 15" feel heavy when they are side by side. </p><p><br></p><p>I will say that when I first got the 15" I didn't think that 4k would be a big deal – but you can notice the difference between that and FHD. Unfortunately – HP only had the FHD of the 13" model at the time (4k was only offered thru BestBuy). Not sure if that has changed. However I have been very happy with the FHD display. </p><p><br></p><p>Also, in the past I was very much a "larger screen" guy, and hated how small the 13.3" screen was. I considered it only borderline usable for any prolonged work. These new screens and higher resolutions, and windows 10 scaling, work very well. I find that I am not squinting at the screen nor do I feel confined (I can still work on items side by side). While I still use an external monitor at home, I routinely work remote at client location all day with just the laptop screen with no productivity impairments at all. </p><p><br></p><p>I will say you will probably use the stylus more on the 13" than the 15". Even just laying flat on the table and using OneNote the 15" was just a tad bit too large for business meetings. The 13" works much better in this scenario. </p><p><br></p><p>All that being said – both devices are worth recommending. </p><p><br></p><p>P.S. </p><p>Surprisingly HP support was very good. I did not have any issues with them. They very much seem to be on board with ensuring you are happy with your device. I think anyone that dealt with them even a few years ago could argue that was not previously the case. </p>

  • bsd107

    Premium Member
    28 May, 2017 - 4:37 am

    <p>What confuses me, though, is that the FullHD version can be configured with i7 and Intel HD 620 graphics or upgraded to an optional i7 configuration with Intel Iris Plus 640.</p><p><br></p><p>Yet the 4K screen comes only with Intel HD 620. You would think you'd want the better graphics to push the 4x as many pixels on the 4K screen….</p>

  • crfonseca

    Premium Member
    29 May, 2017 - 6:34 am

    <p>Having to say "USB-C/Thunderbolt 3" neatly sums up everything that is wrong with USB Type-C ports.</p><p>Used to be that USB ports were exactly that: USB ports. You knew that that USB device you just bought would work with them.</p><p>Now? Well, USB Type-C ports are just that, they're just a new design for the port, but what's actually there depends on the hardware.</p><p>It could be:</p><p>1. Just USB 3.0</p><p>2. USB 3.0 and Thunderbolt 3 Alternate Mode</p><p>3. USB 3.0 and DisplayPort Alternate Mode</p><p>4. USB 3.0 and HDMI Alternate Mode</p><p>5. USB 3.0 and MHL Alternate Mode (though typically these would only be found on tablets and phones)</p><p>6. Just USB 3.1</p><p>7. USB 3.1 and Thunderbolt 3 Alternate Mode</p><p>8. USB 3.1 and DisplayPort Alternate Mode</p><p>9. USB 3.1 and HDMI Alternate Mode</p><p>10. USB 3.1 and MHL Alternate Mode (though, again, typically these would only be found on tablets and phones)</p><p>11. It may or may not support USB Power Delivery</p><p>12. It may or may not support USB Sleep-and-Charge (to be fair this also applies to USB Type-A ports)</p><p>Or, really, any mix of the above.</p><p>And to make things worse, you can't really tell which is which just by looking at them. At least USB Type-A ports typically have different colours if they're USB 2.0 (black) or USB 3.0 (blue).</p>

    • Waethorn

      29 May, 2017 - 2:21 pm

      <blockquote><a href="#120376"><em>In reply to crfonseca:</em></a></blockquote><p>It has a Thunderbolt icon beside the ports. You'd be hard pressed to find a Thunderbolt implementation today that isn't Thunderbolt 3.</p><p><br></p><p>On a related note, HP has a habit of not making USB 3 ports blue. In those cases, they put the SS-USB logo beside the ports.</p>

      • bsd107

        Premium Member
        04 June, 2017 - 3:05 am

        <blockquote><a href="#120417"><em>In reply to Waethorn:</em></a></blockquote><p>MacBooks (nom-"Pro") are Thunderbolt 2, I believe, as are Apple-branded monitors.</p><p><br></p><p>Thanks for the tip regarding that "lightning bolt" signifying Thunderbolt. I thought it meant it could be used for charging, etc. That helps – at least until Thunderbolt 4 comes out.</p>

  • John Scott

    29 May, 2017 - 9:24 am

    <p>HP has upped their game with premium notebooks. Can't say as much for their cheaper lines. I like how they have focused on design, but I am not sure after having hinge problems on my Envy and a hard drive failure after six months on a Pavilion not sure I will choose HP again? I want not only attractive notebooks, but quality hardware too. My hard drive failure was the last straw, taking almost a month to fix. That's terrible technical support. </p>

    • Waethorn

      29 May, 2017 - 2:17 pm

      <blockquote><a href="#120380"><em>In reply to John Scott:</em></a></blockquote><p>A hard drive failure isn't exactly the PC manufacturer's fault. Not blaming you specifically, but if you bang a laptop around or carry it while it's turned on, you can do irreparable damage just by setting it down on a desk with a thud while the system is on. These so-called "shock protection" systems are a joke too. They don't work. If you had a hard drive and dropped it 1 foot to a hard surface, the disk inside will likely shatter (it has in my bare drive shock tests when I show customers of the issue – all done with previously dead drives, I assure you). If you want something truly shock resistant, you'll buy something with an SSD. Electronics last approximately 3 years on average. If you get longer than that, you're doing better than the average. Just don't forget that retail parts have longer warranties than OEM parts. OEM's buy parts in bulk and they get parts cheaper because it has a higher QA failure rating. So when you buy a major OEM consumer machine, it'll come with a 1 year warranty. When you get an extended warranty, you're not getting a more reliable system. Lots of business PC's have longer standard warranties than the consumer models, so at least you know that the manufacturer has accounted for the longer expected lifespan in those machines. Manufacturer extended warranties aren't exactly that expensive either (in-store ones at places like Best Buy are a rip-off, so don't let that taint your view of them), but business machines tend to be made to higher standards too, so it's good to compare all your options. I've sold lots of HP ProBook systems to customers on these principles.</p><p><br></p><p>Also, did you get it fixed by HP, or by the place you bought it from? I've had stuff fixed by HP before under warranty, and their policy is that for standard warranty, you're looking at 7-10 business day turnaround time. For priority service, like you get with an extended warranty, it's 3-5.</p>

  • kai mon

    29 May, 2017 - 7:37 pm

    <p>I'm astounded that you've managed to get 7 hrs out of this notebook. In my own daily use I can barely get more than 4 hrs! And this is with general usage on battery saving mode. I'm seriously considering downgrading the the HD model purely for the extra battery life. </p>

  • dvsctt

    29 May, 2017 - 9:19 pm

    <p>Are your stairs the best place for a product photo shoot? ?</p>

  • Ezzy Black

    Premium Member
    30 May, 2017 - 4:46 pm

    <p>Dunno what I'm missing Paul, but according the the site here: http://store.hp.com/us/en/ConfigureView?catalogId=10051&amp;urlLangId=&amp;langId=-1&amp;storeId=10151&amp;catEntryId=1645151&amp;quantity=1 the 4k upgrade is only $100.</p>

  • dprozzo

    02 June, 2017 - 10:48 am

    <p>"It’s a professional, premium-quality look, especially when you opt for the 4K/UHD models that provide that gorgeous Ash Silver and Copper color scheme in lieu of the bland silver/gray color used by the Full HD models." This may be the way that the color schemes are set up for sales at brick-and-mortar stores, but the Full HD models are available through HP in Ash Silver/Copper; only a $10 upgrade. Pens are standard in 2017 models (Full HD) as well.</p>

  • Belralph

    02 June, 2017 - 12:46 pm

    <p>Paul, how about a link to purchase items in your reviews? At lease for HP products because their store is infuriating! I went to the HP store and selected "Laptops / Tablets" and then "Convertibles and Detachables" which gets me to a section that includes the Spectre x360. However, they are all pre-configured or part of their "upgrade Program" until you click "load more" at the bottom about 3 times until you get one with "Customize and buy".</p><p>And now the 4K screen option doesn't even appear anymore. I even tried Ezzy's link below which I used last night and the 4K option was there. </p><p> There is actually information on this page that states the 4K display is on the 15 inch only. </p><p><img src=""><img src="">https://www.dropbox.com/s/dv3fkatlzq73b7m/Spectre.png?dl=0</p><p><br></p&gt;

  • Rajiv Unnikrishnan

    03 June, 2017 - 3:01 am

    <p>Hi fellow posters or spectre x360 owners please advice , I am on the fence between new surface/ newx2 and the x360 13.3 4K time to replace my iPad and mac air </p>

  • Ian Schutt

    19 June, 2017 - 10:40 pm

    <p>Really no SD card slot? all my research says it has one. Hi Paul and thanks for your review.</p>

    • Scott Isaacs

      21 June, 2017 - 11:30 pm

      <blockquote><a href="#126938"><em>In reply to Ian Schutt:</em></a></blockquote><p>I recently purchased this and can confirm that there is no SD card slot.&nbsp;I ended up purchasing <a href="https://smile.amazon.com/gp/product/B01K7C53K2/ref=oh_aui_detailpage_o01_s00?ie=UTF8&amp;psc=1&quot; target="_blank">this USB-C hub</a> from Amazon which adds card reader, HDMI and a few USB ports.</p>

    • ToddKlindt

      Premium Member
      27 June, 2017 - 9:54 am

      <blockquote><a href="#126938"><em>In reply to Ian Schutt:</em></a></blockquote><p>The 13" model does not have an SD card slot, the 15" model does. That might be where the confusion is coming from. </p>

  • 12darline

    28 July, 2017 - 5:05 am

    <p><span style="color: rgb(0, 0, 0);">Paul, did you miss something?</span></p><p><br></p><p><span style="color: rgb(0, 0, 0);"><span class="ql-cursor"></span>The 13" 4K Spectre x360 is a beautiful ultrabook. It is a shame that HP has crippled the charging with what is being called HP Charger DRM. They will not allow the use of any third party charger or docking station on this ultrabook. There is a bios fix that reverses this problem that a few individuals were able to get from HP, but they refuse to answer inquiries or provide updates to the public, though they have received several published request. That is really a shame, since the Spectre x360 is charged via a Thunderbolt 3 port that was designed by Intel to be universal. Maybe HP will eventually see the light and stop crippling their own products, which only enhances Dell, Microsoft Surface, Lenovo and Asus.</span></p>

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