You’ll Need to Be Extra Careful When Cleaning Apple’s Expensive New Display

Posted on December 11, 2019 by Mehedi Hassan in Apple, Hardware with 19 Comments

Apple’s expensive new display, the Pro Display XDR, went on sale today along with the new Mac Pro. The new monitor is not cheap by any means — starting at $4,999, the monitor is easily one of the most expensive displays you can buy right now.

But here’s the thing, for $4,999, you are only getting the regular display, without a stand. So if you actually want to use the display, you would have to pay a crazy $999 for the “Pro” stand or $199 for the VESA mount adapter. And if you want Apple’s fancy new nano-texture glass, you would have to pay an additional $1,000.

If you do spend $1,000 more for Apple’s new nano-texture glass, you will have to be extra careful when cleaning the glass. In fact, Apple has actually released a support document detailing how users should clean the new nano-texture glass on the Pro Display XDR (via MacRumors).

Spoiler alert: you can only clean it with a dry polishing cloth that comes with the display. Anything else could potentially affect the display, but Apple didn’t provide a reason as to why you need to use the polishing cloth made by the company itself.

For those unfamiliar, Apples nano-texture glass is essentially a fancy name for a non-reflective, matte texture display. “The nano-texture on Pro Display XDR is actually etched into the glass at the nanometer level. The result is a screen with beautiful image quality that maintains contrast while scattering light to reduce glare to the barest minimum,” says Apple.

Apple won’t sell the polishing cloth required to clean the display at stores, so you would have to contact Apple for a replacement polishing cloth. Users are recommended not to use water or other liquids to clean the nano-texture glass, and Apple has even detailed how users should clean the polishing cloth.

All of this does sound really annoying, but if you end up spending around $6,000 on a monitor, you will probably put in the effort to take care of the display.

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Comments (19)

19 responses to “You’ll Need to Be Extra Careful When Cleaning Apple’s Expensive New Display”

  1. rm

    How much is the cloth?

  2. misterstuart

    Apple neglected to mention that you actually CAN clean these fancy new monitors with one other thing besides the special polishing cloth; liquid arrogance!

  3. lvthunder

    Why is this even an article here? Do you think any of the readers of this site is going to buy this monitor?

  4. soundersfan

    How much is the stylus/pencil/pen you use with the display's digitizer. You didn't mention that it supports touch and inking, but I assume with those prices that it certainly does, right? ... Oh, it doesn't. Wow, and it costs that much?

  5. illuminated

    Does apple also come with taped banana?

  6. RonV42

    They didn't say if it was a single use cleaning cloth. Because once you get the dirt off the screen how do you get it off the cloth?

  7. hellcatm

    Any other cloth will probably scratch. Its probably made of a special extra smooth cloth made out of a rare birds feathers. You can't wash it, you can only use it 3 times and it cost $30 a cloth and the screen is a dust magnet, you have to clean it 2 times a day.

  8. datameister

    I still can't get over the $999 price tag for such a simplistic stand. You can't say Apple never price gouged anyone with this thing on the market.

  9. MikeGalos

    To be fair this isn't really that unusual in very high-end monitors. Even going back decades, Tektronix vector display terminals 35 years ago could be damaged by cleaning them improperly or by having somebody put a Post it note on the screen.

  10. jeffferguson

    "Apple didn’t provide a reason as to why you need to use the polishing cloth made by the company itself"

    Because Apple.

  11. red.radar

    I doubt that the clientele that buys this type of editing equipment will be bothered by this requirement.

    It would seem that Apple was serious about the term professional when it came to the MaC product line. However they throw the term loosely around for phones and tablet product lines.

  12. Jeffsters

    The stand is really cool. Magnetic and allows for pivoting etc. What people don’t seem to understand is this monitor competes with ones costing $50,000. Of course these monitors come with a typical rigid stand.

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