Apple Launches Self Service Repair Program for its Latest iPhones

Posted on April 27, 2022 by Laurent Giret in Apple, Hardware, Mobile with 6 Comments

Apple is launching today Self Service Repair, a new online store providing repair manuals and genuine parts for its latest iPhones. The service is launching in the US today with more European markets to follow later this year.

“The new online store offers more than 200 individual parts and tools, enabling customers who are experienced with the complexities of repairing electronic devices to complete repairs on the iPhone 12 and iPhone 13 lineups and iPhone SE (3rd generation), such as the display, battery, and camera,” Apple explained today.

Apple customers in the US who want to access Self Service Repair will first need to review the repair manual for the product they want to repair before they can order the necessary parts on the Apple Self Service Repair Store. The company says that the tools available are the same used by professionals in Apple’s repair network, and customers who don’t want to purchase tools can also rent kits for $49.

Apple already has a solid network of 5,000 Apple Authorized Service Providers that are qualified to repair its devices, but the company is starting to acknowledge the growing influence of the right to repair movement. The company also published a paper today to detail its efforts for increasing access to repairs.

Apple’s Self Service Repair program will be expanded to Apple Silicon Macs later this year, the company said today. Earlier this month, Google also announced that it had teamed up with iFixit to offer official spare parts for Pixel phones later this year. However, if Apple’s Self Service Repair program only covers iPhone models released since 2020, Google and iFixit will offer repair parts for all Pixel devices starting with the Pixel 2 from 2017.

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Comments (6)

6 responses to “Apple Launches Self Service Repair Program for its Latest iPhones”

  1. dftf

    Amazing! It's funny how the US, UK, EU and Australia (I'd imagine likely Canada, also) have all been discussing "right-to-repair" laws lately and then suddenly... oh, Apple will now offer some self-repair; as will Microsoft for some of their Surface line; Valve for their Steam Deck, and I think it's also been recently reported Google and Samsung will too (via partnering with iFixit), with Nokia to follow.

    What an amazing co-incidence!

    • dftf

      (And while I think environmentally this is of-course good news, there is still the issue of software-support: is it a great-thing in the times we live-in of ever-increasing ransomware attacks and device hacks to keep old devices going where the firmware and OS software-updates have long-since finished? Will the next-step around this be to set legal-requirements on software-support periods also, I wonder?)

    • SyncMe

      They announced this almost a year ago.

  2. SvenJ

    Wonderful that I can now mess up my phones that are still under warranty or eligible for AppleCare.

    • Donte

      Why would any choose to do this when their phone still has support?

      I imagine this is for those that want to keep their iPhones more than two years and want to do something like change the battery. People have been doing this for a long time already. I know plenty of people that buy the battery kits for old phones and swap them out. Now it's just more supported and by the vendor.

  3. SyncMe

    Their repair manuals are very complete and well written. The parts about how to handle an out of control lithium-ion battery is great.