Apple Fixes iPhone X’s Unresponsive Display in Cold Temperatures

Posted on November 16, 2017 by Mehedi Hassan in Hardware, iOS, Mobile with 18 Comments

Apple introduced a new OLED display with its $999 iPhone this year. The company’s iPhone X comes with a beautiful OLED display that, like many other OLED displays, will eventually be affected by burn-in problems. But the iPhone X’s display had an interesting issue.

Under cold temperatures, the iPhone X display would suddenly stop responding to touch interactions. The display wouldn’t completely stop responding to touch interactions, but you’d still have trouble interacting with the device under cold temperatures. I was actually affected by the issue earlier this week, where the suddenly iPhone X stopped registering many of my touch inputs.

Apple is today rolling out a fix for the issue with the release of iOS 11.1.2, along with a fix for an issue that resulted in distorted LIve Photos and videos on the iPhone X:

  • Fixes an issue where the iPhone X screen becomes temporarily unresponsive to touch after a rapid temperature drop
  • Addresses an issue that could cause distortion in Live Photos and videos captured with iPhone X

If you own an iPhone X, you should be able to get the latest update from the settings app. I will be testing the fix under cold temperature tomorrow, and I’ll make sure to keep you guys updated if I have any further problems with the responsiveness of the display.

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