Apple Fixes iPhone X’s Unresponsive Display in Cold Temperatures
- Mehedi Hassan
- Nov 16, 2017
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18
Apple introduced a new OLED display with its $999 iPhone this year. The company’s iPhone X comes with a beautiful OLED display that, like many other OLED displays, will eventually be affected by burn-in problems. But the iPhone X’s display had an interesting issue.
Under cold temperatures, the iPhone X display would suddenly stop responding to touch interactions. The display wouldn’t completely stop responding to touch interactions, but you’d still have trouble interacting with the device under cold temperatures. I was actually affected by the issue earlier this week, where the suddenly iPhone X stopped registering many of my touch inputs.
Apple is today rolling out a fix for the issue with the release of iOS 11.1.2, along with a fix for an issue that resulted in distorted LIve Photos and videos on the iPhone X:
- Fixes an issue where the iPhone X screen becomes temporarily unresponsive to touch after a rapid temperature drop
- Addresses an issue that could cause distortion in Live Photos and videos captured with iPhone X
If you own an iPhone X, you should be able to get the latest update from the settings app. I will be testing the fix under cold temperature tomorrow, and I’ll make sure to keep you guys updated if I have any further problems with the responsiveness of the display.
Conversation 18 comments
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skane2600
<p>In the old days manufacturers would test expensive devices in adverse environmental conditions and publish the specs in the manual to define proper operating conditions. Thanks to the ability to make software patches, testing and quality control have been demphasized in favor of rapid deployment.</p>
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Stooks
<p>Zero issues being outside when it was 25F out. However I have installed the update.</p>
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wocowboy
Premium Member<p>The iPhone X’s screen “will eventually be affected by burn-in problems”. C’mon now, we all know that all OLED screens are SUSCEPTIBLE to burn-in, but to make a definite statement like this is showing the author’s blatant bias against the iPhone X. All OLED screens are susceptible to burn-in but not all OLED screens will suffer from burn-in. The same cheap-shot could be made against the Google Pixel 2/XL, oh wait, some people have received brand new Pixels that exhhibit burn-in right out of the box. The same cheap-shot could be made against the Samsung Galaxy 8’s and Notes, but I don’t remember anyone on this site making this statement about them. The same cheap-shot can now be made against the newly announced OnePlus 5T, and will this author make that statement in an upcoming article about it? I seriously doubt it. Bias is not proper if you want people to have any trust in what you are writing. I don’t know if the iPhone X will develop any burn-in problems in the future, and no one else does either. All we do know is that OLED screens can develop burn-in over time, but not all of them do, and we know that blue pixels can wear out sooner than red or green ones. Device makers often take steps in software to prevent this from happening.</p>
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Delmont
<blockquote><a href="#217588"><em>In reply to wocowboy:</em></a></blockquote><p><br></p><p>It is interesting.. Paul rags Apple, rags the iPhone specifically, and yet he owns an iPhone X… But hey, he has that new Pixel phone with a ton of faults, and defects…but can excuse that phone away to justify using it.. also in that review article he never mentioned the price of that Pixel phone…</p>