Ask Paul: January 4 (Premium)

Welcome to 2019! Here’s the first set of questions and answers for the New Year.
G Suite-to-Office 365 migration guide?
dcdevito asks:
Paul, are there any guides that you are aware of to assist in migrating from G-Suite to Office 365/Outlook.com?
I focus more on personal computing than enterprise computing, but I had a vague memory that Microsoft might have such a thing. Turns out, what they will offer is a set of utilities that will help customers make that move. But that won’t be available until later in 2019. So I asked Brad whether he was aware of such a thing from Tony Redmond (our resident Office 365 expert) or Petri, but he was not. Sorry.
Outlook.com with a custom domain
simont asks:
For your move to Outlook.com, are you going to be using just the regular consumer version (domain name via GoDaddy and Office365 Home subscription or will you be using the commercial version via Exchange365. Related to this, will you be writing about the experience?
I am using Outlook.com, not Outlook on the Web with Office 365 commercial.

And I had intended to write about this a long time ago. But I’ve run into a technical snag.

So let me see if I can recap this accurately. I already have a custom [email protected] with my primary Outlook.com account, which is a Hotmail address dating back to the early 2000s. That’s the address I intend to use, so I’m already good to go. As you may recall from Microsoft’s response to a previous question about custom domains, there are two ways to connect a custom domain to Outlook.com: You can use GoDaddy as your registrar, or existing Outlook.com Premium customers (what I’d call previous Outlook.com Premium customers) can connect to a domain they own from any registrar, not just GoDaddy. I had already connected [email protected] to my Hotmail account when Outlook.com Premium was a thing.

But, I do what I do for a living. And I wanted to try to new approach too, so I could write about it on the site. I do have a bunch of custom domains, mostly at NameCheap. But I saw that I had one custom domain at GoDaddy already, too, so I set out some months ago to connect that to my Hotmail account and document the process. The problem is, the process never completed for some reason. And when I visit Outlook.com Settings (Premium > Personalized email address), the “Cancel setup” button doesn’t work. So it’s just sitting there, not working. I check it every few weeks, and there’s never a way to cancel setup and start over. I don’t see anything on GoDaddy’s site that would help either.

So, I’m not sure what to do. Maybe it’s time for a support call.
FIOS vs. RCN
mmcpher asks:
In "What I Use" you said you have relatively pokey RCN but would switch to FIOS in heartbeat if it were available. So what wifi router do you use and would your choice change if your were able to pull triple the DL/UL with FIOS? To mesh or not?
I currently use the RCN router an...

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