I’ve argued for years that “Windows as a Service”---(WaaS), or what I think of as “Windows masquerading as a service” or, better still, “Windows as a disservice”---is untenable. And thanks to the passage of time, I now have the evidence to back it up: After failing to delight users with big new features in 2016-2017, Microsoft moved to shore up quality and fit and finish in 2018 and still fell flat on its face: Windows 10 versions 1803 and 1809 were the buggiest-ever releases of this system, leading to major public embarrassments for the software giant.
Surely, then, Microsoft would learn its lesson. And maybe, just maybe, we would move to a more logical and manageable system in which Windows 10 was only updated once a year. And in doing so, Microsoft could finally respond to the needs of its customers, none of whom---business and individuals alike---are interested in installing major new Windows versions twice every single year.