Windows 10 Build 14393 Released, Surface Owners Beware

Posted on July 18, 2016 by Brad Sams in Windows 10 with 0 Comments

14393 hero

Microsoft has released a new build of Windows 10 today, version 14393, for both desktop and mobile. While this is a late term build and should be stable, for Surface Book and Pro 4 owners, you need to be aware of an issue that could cause your machine to blue screen.

There is a bug in this build that impacts Surface Pro 4 and Surface Book owners that relates to the driver for the cameras that can cause the machine to BSOD. If you have one of these devices, it may be best to hold off before upgrading.

The bug is listed below:

  • We are aware of certain cases in which Surface Books and Surface Pro 4’s may bugcheck (bluescreen) due to a camera driver issue. An updated driver will roll-out via Windows Update soon that will fix this.

Once the driver is released, this should fix the issue but for now, it’s not worth upgrading from 14390 as this will impact the stability of the install for those users.

The big question is if this is the RTM build, even though Microsoft is not saying, there is a possibility that this could be the release they use on August 2nd. While the Surface bug is a big exception, the fix is already known and can easily be addressed via Windows Update before the company pushes down this version to all 350 million Windows 10 users.

You can read the announcement post, here.

[Update] The camera driver issue has been resolved with a driver update delivered via Windows Update.

Tagged with ,

Register for this Webinar

How Replication Supports Your Company’s RTOs & RPOs
Join us for this free webinar

Can you have your workloads running within the agreed RTOs? Join this webinar with expert speakers from Veeam to exceed business objectives with an RPTO<15 min for ALL of your application and data.

Thursday, December 14, 2017 at 11 a.m EST