How bad is the game Cyberpunk 2077? Sony has removed the title from its PlayStation Store, and it’s offering full refunds to customers who purchased it.
“[Sony] strives to ensure a high level of customer satisfaction, therefore we will begin to offer a full refund for all gamers who have purchased Cyberpunk 2077 via PlayStation Store,” a Sony statement reads. “SIE will also be removing Cyberpunk 2077 from PlayStation Store until further notice.”
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To say that Cyberpunk 2077 has gotten off to a bad start is perhaps the understatement of the year. And this situation puts Microsoft’s decision to delay Halo Infinite for a full year in perspective: Sure, Microsoft should have handled that better—a lot better—but it was correct to not release a buggy, underwhelming mess. Which was exactly what Cyberpunk 2077 maker CD Projekt did.
Cyberpunk 2077 is available for multiple platforms, but it only lasted a week in the PlayStation Store thanks to widespread bugs and crashes and performance issues. But CD Projekt also came under fire for the horrible graphics quality of the game on previous generation consoles like the Xbox One and PlayStation 4. And it was offering gamers refunds before Sony pulled the plug.
“We will fix bugs and crashes, and improve the overall experience,” a CD Projekt statement reads. “If you are not pleased with the game on your console and don’t want to wait for updates, you can opt to refund your copy.
Over 8 million people preordered Cyberpunk 2077. Maybe they should have called it Cyberpunked.
dftf
<p>Remains to be seen if Microsoft will also announce refunds for the Xbox One / Xbox One X versions too…</p><p><br></p><p>Going-forwards maybe people will start to reconsider doing pre-orders; you're essentially just collectively giving the developer a loan. Also, how about demos become a thing again, so you can try-before-you-buy via a much-smaller download? (Admittedly it's trickier to do a demo for a sandbox game than say a platformer, racing-game or first-person, where you can just offer one level/track/map/stage, but I'm sure they can just add some glass-walls, remove most of the quests and/or put a time-limit in the game, along with saving being disabled).</p><p><br></p><p>But I also wonder what precedent Sony may have now set for future games that arrive with similar levels of issues…?</p>