Users on Windows 10 version 2004 who are unable to use Reset This PC successfully now have a workaround that should set things right.
Oddly, I just experienced this on a review laptop: I went to reset the PC so I could remove all my personal information from the device and was told, “There was a problem when resetting your PC. No changes were made,”
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As it turns out, this is a known issue in Windows 10 version 2004, and while Microsoft is working to formally fix it, the firm has provided a workaround for the meantime.
Here are the steps:
1. Open an elevated command prompt. The easiest way is to open Start, type cmd, right-click the top choice in the results (“Command Prompt”), and then choose “Run as administrator” from the menu that appears.
2. Run the Deployment Image Servicing and Management (DISM.exe) command-line utility:
dism /online /cleanup-image /restorehealth
3. Reboot the PC. Then, run Reset This PC again.
blue77star
<p>What I do not understand about 20H2 installation process is screen where is asking you for what you are going to be using computer. Whatever you choose, they install same junk apps. What's the point?</p><p><br></p><p>Speaking of reset bug, who in the world would even use this feature. My format clean install does in 10 minutes.</p>
blue77star
<blockquote><em><a href="#588040">In reply to 02nz:</a></em></blockquote><p>Settings with all the options is so messed up that regular user will have no idea how to find reset option to start with. Let's get real here. Btw, you are underestimating people. Today pops and moms, granmas and grandpas in some cases grew up playing Doom and reinstalling junk called Windows 95.</p>