Windows as a Service Isn’t Working

Microsoft has tried to treat Windows 10 like a cloud service, with ongoing, seamless software updates. But just over a year into this new era, it's very clear that this plan just isn't working.

It was such a beautiful dream.

Back in January 2015, Microsoft's Terry Myerson described a future in which customers would be upgraded seamlessly to Windows 10, and where Windows 10 would be u...

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