Microsoft is having its iPhone 4 "Antennagate" moment, thanks to rampant reliability issues with its Surface Book and Surface Pro 4 devices. But rather than publicly face the problems head-on, the software giant has retreated behind a veil of silence, undermining the credibility and viability of its hardware offerings.
Recent Surface Pro 4 Stories
Microsoft delivered separate firmware updates for Surface Book and Surface Pro 4 this evening, the second time its done so this month. But these each fix a minor issue.
Now you can use the new version of the Surface app to completely customize how the eraser button on the Surface Pen works with your Surface device.
Microsoft now says it will not solve the endemic power management issues that have dogged Surface Book and Surface Pro 4 until early next year.
Microsoft last night issued major firmware updates for both Surface Book and Surface Pro 4 that seek to eliminate reliability issues in both devices.
Microsoft has released new firmware for the Surface Book and the Pro 4 that is should address the screen flickering issue many users have seen.
Microsoft delivered firmware updates to all three of its current "pro" Surface devices---Surface Book, Surface Pro 4, and Surface Pro 3---this week.
Microsoft's new Surface devices---Surface Book and Surface Pro 4, plus some new accessories---are available for purchase today in the U.S. and Canada
Surface Pro 4 may look like Surface Pro 3, but it improves on everything that needed to be improved while carrying forward with what was already magical.
Microsoft markets Surface Pro 4 and Surface Book as premium devices, but they're missing a few forward-leaning features. And the most problematic is USB-C.
Just days after they were announced, you can now preorder the Surface Book, Surface Pro 4, and Microsoft Band 2, with delivery expected later in October.
Microsoft has finally come up with the right design for the new Surface Dock, which works with any Surface tablet that includes a SurfaceConnect port,
Surface Pro 4 features a bigger screen, a thinner and lighter body, better RAM and storage options, improved pen and Type Cover, and Windows Hello options.
Microsoft has announced the Surface Pro 4 and a new Type cover, a gallery of both new devices shows off the updated features.
Next week, Microsoft will be hosting an event where it is expected that they will announce several new products and possibly something completely new too.
Just a day before Apple announces the iPad Pro, Microsoft has revealed a new initiative to expand Surface Pro distribution and support in the enterprise.
I get a lot of questions about Microsoft Surface: Should I wait for Surface Pro 4? Should I choose Surface 3 or Surface Pro 3, and so on. Let's take a look.
This is ,,, confusing. A number of readers have pointed out that Microsoft has quietly added a new Intel Core i7-based model to its Surface Pro 3 lineup.