Amazon's excellent customer service plays as big a role in the firm's success as its aggressive business tactics.
Recent Amazon Stories
Amazon adds two key features to Live TV with the latest Fire TV update as the company pushes forward with its cord-cutting service.
Amazon is bringing its Alexa smart assistant to Windows 10 in partnership with the world's largest Windows device makers.
In August of 2017, Microsoft and Amazon said Alexa/Cortana integration would arrive by the end of the year but both companies missed their public deadline.
I often complain about Microsoft's aversion to hard numbers. Well, Amazon is even worse.
Based on app downloads, Amazon had a very strong holiday season with its Alexa products but Google may not be far behind.
Amazon Prime: Come for the free shipping, but stay for the ever-expanding list of digital perks.
Yesterday, I discussed how I don't really take advantage of many of Amazon's digital services. But wait, there's more.
I am probably one of Amazon's best customers, but I don't really take advantage of their consumer tech products and services.
Even Microsoft was able to ship a smart speaker in 2017. How do you like them Apples?
Today, Amazon launched an inexpensive new member of its Fire TV family of products aimed at the many markets in which Alexa is not available.
In characteristic fashion, the e-tailer is offering unique benefits that play to the strength of its popularity with consumers.
Amazon today announced a major update to its Kindle app for Android and iOS.
Amazon has released their second generation Echo and after spending a few days with the new device, here's what you need to know.