It's been an interesting couple of months since the launch of Surface Pro 4 and the initial roll out of Surface Book. These are both amazing, trend-setting devices, but some customers have experienced bewildering reliability issues. What's going on?
Recent Surface Book Stories
With Microsoft reporting its earnings for the final calendar quarter of 2015, we have some useful data for evaluating how the firm's devices businesses are doing. And as you should expect, there's some high points and some not-so-high points.
It doesn't appear to be the all-encompassing update that will fix all Surface Book woes, but Microsoft has finally released what appears to be a substantial a firmware update for the device.
Microsoft is having its iPhone 4 "Antennagate" moment, thanks to rampant reliability issues with its Surface Book and Surface Pro 4 devices. But rather than publicly face the problems head-on, the software giant has retreated behind a veil of silence, undermining the credibility and viability of its hardware offerings.
Today promises to be another busy day, so let's dive right in: Evernote's 5 percent problem isn't new, Microsoft Band 2 + Volvo cars, Wi-Fi Alliance announces Wi-Fi 802.11ah, and my take on some screwy tech headlines.
Windows 10 isn't the only Microsoft product in the spotlight today: Microsoft has revealed major new milestones for its Windows 10-based Xbox One, Surface Book, and Lumia as well.
Microsoft delivered separate firmware updates for Surface Book and Surface Pro 4 this evening, the second time its done so this month. But these each fix a minor issue.
Now you can use the new version of the Surface app to completely customize how the eraser button on the Surface Pen works with your Surface device.
Microsoft has issued an apology to Surface Book and Pro 4 owners who have had a less-than-perfect experience with the new devices such as the sleep issue.
Microsoft now says it will not solve the endemic power management issues that have dogged Surface Book and Surface Pro 4 until early next year.
Microsoft last night issued major firmware updates for both Surface Book and Surface Pro 4 that seek to eliminate reliability issues in both devices.
Surface Book can transform into a desktop PC with the help of Surface Dock, a versatile new accessory that comes with a few challenges.
I'm using Microsoft's ultimate laptop full-time, and this guide--a complete collection of all of my Surface Book how-to articles---can help you do the same.
Once you're up and running with your new Surface Book, you should consider registering it with Microsoft. You might also extend the warranty to two years.
While the NVIDIA dGPU found in some Surface Book models is still somewhat mysterious, those who go this route gain some unique additional capabilities.
Microsoft has released new firmware for the Surface Book and the Pro 4 that is should address the screen flickering issue many users have seen.
You can charge your Surface Book using the power adapter that came with the device, or with Surface Dock. But you can't use previous Surface Pro chargers.
Surface Book does not behave like other 2-in-1s and let you access Tablet mode when you detach its keyboard base. Fortunately, you can easily fix this.
Surface Book ships with the new Surface Pen, which lets you swap out the Pen tip with your choice of tips courtesy of the new Surface Pen Tip Kit.
Surface Book doesn't have dedicated screen brightness keys. But it does support this functionality via secret keyboard shortcuts, and they work great.
Because of Surface Book's Pen capabilities, context menus open to the left of the mouse cursor. If you find this annoying, you can change this behavior.
Microsoft delivered firmware updates to all three of its current "pro" Surface devices---Surface Book, Surface Pro 4, and Surface Pro 3---this week.
Microsoft's new Surface Book is an incredible laptop and you can expand its capabilities by attaching one or more external displays. Here are your options.
Microsoft's new Surface devices---Surface Book and Surface Pro 4, plus some new accessories---are available for purchase today in the U.S. and Canada
Microsoft has published a new website that is designed to help MacBook users switch from their Apple device to a Surface or Surface Book.
Windows Hello is a new way to sign-in to Surface Book, in this case with facial recognition. Setting it up is simple, and you'll love the speed of sign-ins.
Surface Book ships with a nearly-perfect precision touchpad, so you can finally leave your mouse at home. But first, you should master how it works.